1norcalman

When I first got Vonage, I thought it was great.  Call quality was nearly as good as a land line, features were excellent, and the ability to take the adapter with you while traveling was appealing.   I am in Mexico much of the year, and to be able to call the U.S. and Canada for free (and to have family and friends be able to call me here without facing international charges) is great.  The router has been reliable.
However, since I first signed up with Vonage, many other VOIP companies have surfaced.  And as Vonage's rates have increased substantially (12.5% just in the past year), rates from the other companies seem to be more in line with what a VOIP provider should charge.  My annual bill for Vonage is going up to $270 (prepaid for one year) from $240.  As I am shopping around, I am seeing other companies with higher customer satisfaction ratings charging less than half that.  My current contract is up in July, and I will likely switch to another company with better customer service ratings and lower costs. 
If anyone living in Mexico has had experience with other U.S. based VOIP companies, I'd like to hear from you.