When navigating the complex world of B2B software, review and comparison websites are indispensable for both buyers and vendors. These platforms provide a space for users to share experiences, rate...
GeckoSteelTruss
Reviews
| Reviewed Provider | Title | Rating | Pros | Cons | Review |
|---|---|---|---|---|---|
| Lingo | Lingo to Impact Telecom Transition .... IDIOTS 08/26/2019 - 15:25 | NONE | HORRIBLE CUSTOMER SERVICE!! | I was a Happy LINGO customer for 10+ Years. I was Happy because I only had to call customer service 1 time in that span and they sent me new equipment and everything was back on line quickly! I have spoken with no less than 10 people at IMPACT-LINGO in the last 2 months and I honestly feel bad for the employees who work there. Instead of getting to the bottom of my problems ... I got canned responses and no solutions. I have had no less than 2 different Trouble Id's and they have sent me 2 different pieces of equipment. The second time they even lied about shipping the equipment. I have spoken with Sarah, Sierra, Sarah, Sierra, Brooklyn, Jeane, Asha, Kari, Autumn, Cody, and Vanessa R (Supervisor) If you see this post ... I recommend you start looking for another job because the LEFT HAND isn't talking to the RIGHT HAND!! This is BY FAR the WORST customer service incident I have ever had!! Two months of back and forth and finally today I am told that the current equipment purchased by Impact isn't compatible with the Time Warner Cable equipment I am using. ????? I honestly quit. IMPACT ... YOU KILLED my customer LOYALTY to LINGO!!! Good Riddens! Dennis 928-941-1911 |




