Vonics Digital

Residential Platinum Plan

Unlimited calls anywhere in the United States and Canada for the low price $18.99 for the first six months and $24.99 a month thereafter.

Basic Info

  • Monthly Fees: $18.99
  • Cancellation Fees: $0.00
  • Setup Fees: $29.99
  • Long Distance: $0.00/min
  • Shipping: $15.00
  • Other Fees: 2.83

Special Notes

Monthly fee does not include $1.33 Monthly USF Fee, or $1.50 Monthly Regulatory Fee. This plan includes a free secondary virtual number and free adapter.

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

Vonics Digital



Sound Quality
3.35119
Reliability
3.17262
Customer Service
2.708335
Features
3.59524
Price
4.035715
Overall
3.37262

168 Reviews | Write a review

50% recommend this provider to a friend.


Availability: United States
Founded in: 2002

"I recommended few friends and family who were also X- SR customers to Vonics and they are all happy with the service as well. I recommend Vonics to anyone looking for a good replacement for SR."

by RVK

Users' Reviews

Write a review! Tell us about your VoIP experience.

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Anonymous's picture


Member since: Dec 1969
xxx.xxx.159.244

Phone goes in and out

Posted on: Dec 10, 2007
Pros
NONE
Cons
everything about them

I have been on them for months now to fix clocks on my phone and no matter what they tell you it doesn't work. Also, the phone keeps losing service and they sent me a list of 10 things and none of it works.

Sound Quality
1
Reliability
1
Features
1
Customer Service
1
Price
1
Overall
1
Anonymous's picture


Member since: Dec 1969
xxx.xxx.78.123

The Greatest Thing

Posted on: Dec 06, 2007
Pros
The greatest thing ever invented
Cons
...

I have had Vonics Digital for about 9 months now. It is the most excellent thing ever invented. If you disagree with me than you might be wrong, or you are lying, YES you are lying. Though, if you still disagree with me, then I hope your Vonage analog telephone adapter (ATA) is going to attack you in your sleep. Then it will marry your sweetheart.

AGAIN VONICS DIGITAL IS THE BEST VOIP SERVICE PROVIDER!

…and still, if you disagree with me, please screw off; I hope you will bleed and die…

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.154.141

Vonics has excellent international service

Posted on: Dec 06, 2007
Pros
Cons

Vonics has great service especially if you call or use it internationally.
a href="http://www.vonics.com/vonics/index.jsp"http://www.vonics.com/vonics/index.jsp
/a

Sound Quality
4
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
4.8
Anonymous's picture


Member since: Dec 1969
xxx.xxx.189.97

This company sucks

Posted on: Dec 05, 2007
Pros
None
Cons
The service is unreliable.

Stay away from this company. Their service sucks, they have 0 customer service.

Sound Quality
1
Reliability
1
Features
3
Customer Service
1
Price
3
Overall
1.8
Anonymous's picture


Member since: Dec 1969
xxx.xxx.174.78

I've had no problems!

Posted on: Dec 03, 2007
Pros
EVERYTHING
Cons
NONE

I've had Vonics Digital for about 3 months. Initial setup was faultless - just plugged the device into my router and was up and running! Plugged it into my house wiring after disconnecting the land line and it works fine with all phones. I can also fax out over it. After a couple of weeks of no problems I transferred my original land-line number over. This had some issues and took a couple of days to resolve, but everything was resolved within 3 days of the original scheduled date. All along the phone service has been working without a flaw and once the other initial issues were worked out I've had no problems.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.182.249

International Rates are FANTASTIC

Posted on: Nov 30, 2007
Pros
Service, Service, Service.
Cons
Can't think of any at the moment.

Hi, I rarely take the time to do anything like this; however, I thought I ought to share great feedback about this company.

We have had Vonage, Voip Your Life, Packet8 and then went back to Qwest landline for a year, before we have given Vonics Digital a chance.

We do make a lot of international calls, their prices are fantastic. We had a few glitches upon connecting that were worked out with a tech's adjustments.

We have been with them for 6 months and are very pleased with the service. I am hoping to be a long time customer with Vonics Digital!

Sincerely,

Elizabeth

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.95.170

A breath of Fresh Air...

Posted on: Nov 30, 2007
Pros
Price is right. Service is great. Call Quality is significant.
Cons
None!

They speak English.
They answer the phone.
They are very friendly and helpful.
Their price is just right.

The only thing I regret is taking so long to decide on to whom I am going to switch to. I was way overdue in replacing my VoIP provider but not wanting to make another mistake I was doing my research. I looked at many. Finally tired of looking, one day I was about to just order when I ran into "Vonics Digital." The reviews & price were enough to make me order that very day. NO regrets on this choice. If you are looking to switch or this is your first time I would stop looking and go for it with Vonics Digital.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.79.149

So Far So Good!!!

Posted on: Nov 29, 2007
Pros
Voice quality is about the same as my landline.
Cons
None, so far!

I recently signed up with Vonics Digital on 10/17/2007 and received the equipment on 10/23/2007. The setup was a snap and I was able to use it immediately. Voice quality is about the same as my landline. I do have cable with average measured download/upload of 2-3meg/300-400k. I'm still testing the whole thing…so far so good. I have not had to call customer service, so no experience there. Hope this helps.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.182.103

They are superb!

Posted on: Nov 29, 2007
Pros
PRICE, and Voice Quality!
Cons
Customer Service

I have never had such excellent service ever. This company is accurate to their word. They told me that they would send my adapter in seven to nine days, and it was here, unlike another company, Vonage, in which it took them three weeks. The customer service/technical support group/man was just phenomenal. He got back to me quickly and solved all of my issues. I would strongly recommend this company for anyone. They are superb!

Sound Quality
5
Reliability
5
Features
5
Customer Service
4
Price
5
Overall
4.8
Anonymous's picture


Member since: Dec 1969
xxx.xxx.202.142

Dropped Packets

Posted on: Nov 25, 2007
Pros
Cons
Unreliable. I'm looking for a replacement.

I've been with Vonics for 5 months and am very dissatisfied with the service. During a phone call voices stop and then come back quite often even when I have turned off all computers in my home. Firmware upgrades don't help.

Sound Quality
1
Reliability
1
Features
5
Customer Service
1
Price
5
Overall
2.6