Stay away from Vonage

Ratings

Overall
2.75
Sound Quality
2
Reliability
3
Customer Service
1
Features
2
Price
3

Posted: 06/29/2009

Vonage

Pros: None
Cons: Everything

Reviewed by: Terry O (xxx.xxx.64.75)

Vonage is a money pit. I had it for a few years, just too lazy to cancel, I guess...the reception was never clear due to my internet connection (DSL), and I could not get it clear using filters, calling support, even by buying a new phone with a different frequency.
My service got canceled when I changed checking accounts. I called them to see about getting it reconnected, and they said I had to go through the whole sign-up process again. And the guy in customer service actually started yelling at me. I hung up on him.
I will NEVER use Vonage again...stay away from them.

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