Vocalocity

I recently started my own event planning company out in Milburn New Jersey, and because I consider myself to be "technologically unadvanced" I left setting up my phone system until the last minute fearing all the problems that would come with the set up. My husband recommended that I use a Hosted VoIP service instead of an in-house PBX. This meant nothing to me, so I took his advice and chose Vocalocity and couldn't be happier. I get featured upgrades for free, there is no boxed service, and I don't have to worry about the hassle of it breaking. I cannot even begin to tell you how this has helped lessen my daily stress load. On top of the ease of use, I also get unlimited calling for 39.99 a month. In my business, where calling clients and companies far and wide is pertinent, this feature is a huge bonus. Now I just have to worry about unreliable customers, not an unreliable phone system.

As a small business owner I am always looking to cut costs, as long as doing so does not affect the quality of my business.  I own a small market- research firm in Philadelphia and have begun to feel the pinch of the recession.  In looking at where I could cut back, I stumbled upon Vocalocity's hosted pbx.  The automated attendant feature seemed to be an easy way for me to save money by using the auto-attendant to route client calls to my staff.  I was initially nervous to use this automated service in place of a human secretary, but can honestly tell you that my experience so far has been problem free.

My strategic consulting firm employs fifteen extensions from Vocalocity.  All of our end users claim that the phone system is simple to use and reliable.  We enjoy the simplicity of the system due to the fact that all of us wear many hats in the organization and having to worry about a phone system is just an unnecessary stress.  We have experienced one small outage over our year of service with Vocalocity but it was not significant enough to impact our operations during that period of time.  Overall, Vocalocity is a great way to reduce your costs and your in house responsibilities.

In PR you are always being forced to multi-task. I work in a small firm, and when my boss told me we were switching to a Hosted VoIP service, I told him I had heard that this type of service had a whole host of problems such as having to constantly restart the phone, loosing contacts on the phone, in order to reconnect to their network if it does connect, or having the network drop the line entirely. Regardless of my warnings our company switched to Vocalocity and surprisingly we have had no problems. We have unlimited calling, and my favorite feature is the voice-mail to e-mail. This included feature is a life-saver for me, my voice mail is transcribed into text and sent to my e-mail so that I can check it while on the phone or in a press conference.