Unreliable and expensive

longtimeuser's picture

longtimeuser
Member since: Jul 2012
xxx.xxx.100.227
Pros
Lots of features, good system, good customer support
Cons
Increased pricing by 80% as of 08-01-2012. Overpriced and unreliable. All the good features mean nothing when the system doesn't work. They have had system failures monthly which last 1-6 hours. Yes, that means you can't get or make any calls during this period of time. Also, many of their features have software issues and don't work.

I have been with Ring Central 2+ years, they are growing too fast and they are getting sloppy in the service. I don't recommend them and I will be looking for a new VOIP company to switch too.

Sound Quality
3
Reliability
1
Features
4
Customer Service
3
Price
1
Overall
2.4

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