SIProutes.com

SIProutes.com



Sound Quality
1
Reliability
1
Customer Service
1
Features
1
Price
2
Overall
1.2

1 Reviews |

0% recommend this provider to a friend.


Availability: United States
Founded in: 2009

SIPRoutes.com is a next generation Wholesale SIP Termination provider and aggregator.

With a cloud based routing platform, the service enables a provider or carrier customer to select in real-time from every major VoIP backbone allowing for multiple grades of control, access, quality, and cost for each destination on a route-by-route basis.

SIPRoutes.com has pioneered a new way to source Voice Termination providers by creating a marketplace with every major vendor available. Customers choose vendors and routes that meet their quality and pricing requirements. With a suite of web-based applications, customers can integrate the solution into a least cost routing strategy either as the primary decision-making engine or as a supplement to an existing platform.

All services require no up front capital, no license fees, and no commitments. Customers generally save 40% - 60% while increasing quality and reducing trouble tickets and trouble ticket resolution.

SIP Termination

With Cloud LCR, SIP Termination, Route OPT-OUT, Carrier Selection, and RealTime Billing, SIPRoutes.com is a solid choice for your SIP trunking needs.

Available Features

  • Termination

Rate
Flat Rate

Compatibility
SIP G.711 G.729a T.38 (SIP-INFO/RFC2833/G.711Fallback specific carriers)

Coverage
We route and rate calls using LRN prepay and postpay accounts Flat Rate, NPA-NXX

Support
24x7 email / 9am-6pm EST phone and chat

Users' Reviews

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Halloo's picture

Halloo
Member since: Apr 2012
xxx.xxx.66.142

SIProutes.com: Frequent Problems

Posted on: Apr 01, 2012
Pros
Price, but it turns out you get what you pay for. We would have paid more for a more reliable service.
Cons
Not ready to be production system. Hard to get them to troubleshoot problems. Disabled account for low usage when that was not required in contract. Impossible to get a refund of unused deposit

We had great hopes that this solution would allow us to use most reliable routing. Instead we got many errors and bad connections which lead us to scale back to a test volume. After running test for a bit, our service got suspended. We were told that we did not do enough volume to be worth keeping as a customer. Our contract did not specify a minimum required volume. Given the frequent problems we experienced with the service and the slow response time to production problems we could not afford to run production on the service. If we are not allowed to run the tests and troubleshoot it then we will never gain trust in the solution.

After the provider suspended our service, they are still holding on to our unused funds. At this point all we want is for them to return the funds to our credit card.

Sound Quality
1
Reliability
1
Features
1
Customer Service
1
Price
2
Overall
1.2

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Last Updated: 05/23/2012 09:05 PM