The price comparison tools on this website require you to disable Adblock for full functionality. Please consider disabling your ad blocker on our website in order to best take advantage of our tools.
Internet Phone is another word for "VoIP" (Voice over Internet Protocol) or "Internet calling". Internet Phone is a great way for people to save money on their monthly phone bill.
For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everyone in between. They also provider International calling plans that allow for unlimited calling to a specific number of countries (depending on the plan you select). Phone Power also provides helpful online quick links and e-guides to their customers seeking support, as well as support chat, email, and telephone number. They are even available for a select number of weekend hours!
Note: The graphs above only measure the user ratings displayed over the last five years.
Editorial Review
Phone Power is a California-based VoIP company that delivers residential VoIP phone solutions throughout the US and Canada. Founded in 2005, Phone Power has a growing subscriber base and has earned a number of industry awards. In fact,the company was ranked the 30th Fastest Growing Company by Inc. 500, made the Top 22 on Deloitte’s Technology Fast 500, and was also recognized as Editor’s Choice by VoIPReview.org.
Unlimited Calling
Phone Power’s home phone service plans offer unlimited calling to anywhere in the US and Canada, along with 60 minutes of free international calling to over 75 countries worldwide. Customers can choose from three different plans and payment terms: a 12-month contract term that starts at $9.95/month, a month to month subscription without a contract or prepay which begins at $19.95 per Month, and a 12-month prepaid plan that comes at the lowest monthly price of $8.33.
Powerful Phone Features
Aside from unlimited calling, each plan from Phone Power also includes over 45+ phone features (such as Mobile Phone App, Voicemail-to-Email, and Call Waiting Caller ID), a free second line and softphone, plus a 30-day money-back guarantee.
I’ve been a customer for over a year now and have been overall very satisfied. I looked around when it came up for my renewal time and didn’t see anything worth switching for. Phone Power has good prices, the service works, and plenty of features. Even if you don’t want a contract you’re still at $20 a month and it goes lower if you want to commit. I signed up with a contract again and won’t be leaving anytime soon.
Features-price
Yes
worst customer service - and they want $100 for a many years old grandstream 502, which is $40 new from amazon!
derway
I got sucked into prepaying for 2 years. Then, after a year, they say, oh surprise, there are a bunch of fees and taxes that we forgot to tell you about.
So, now the contract is up. They don't offer any decent prices per month, so I start shopping around. Found out about voip.ms!
Went on their web site to do the change over.
The phone change over was scheduled for 6/18. So I go on the phone power web site, and cancel service, as of that date. I get an email from their system, with the right date. Then, 2 days later, I get an email saying your service has been cancelled! 10 days early.
Plus the email says they want that old grandstream device or they will charge me $100! This old used beat up device is not worth $10!
So I started emailing them. I mailed billing first, and referenced the cancellation number. After a week, no reply I started emailing sales and support, with the cancellation number. I never got a single response from any one.
These clowns setup their email so they explicitly ignore emails about cancellations, is what I was told when I was finally forced to call their inept billing people.
All I wanted was to trade the 10 days of no phone, for the old cruddy used ATA adapter. No sir. No way. They will charge $100! They said no. They'd rather have a pissed off customer, than give up their old used ATA adapter. If I fight it with credit card company, they will show them the terms of service contract, and I'll be screwed.
Boy am I tempted to stay and fight! But I just went to amazon, and ordered a brand new device and had it sent right to them, with the rma # in place.
FORGET phone power. voip.ms has no monthly service charges period. They charge 1.05 cents per minute, for north america, and not much more for international. So even if we ever used 1000 minutes in a month, that would only be $10! We never come close!
Relatively inexpensive monthly fees, only if you pay 2 years ahead of time! Easy to get going.
Terrible customer service. They flat out do not answer emails to billing or sales
Unreliable cancellation - I cancelled service on the web site, got confirmation email of 6/18/2012, just as requested, then it got cut off 10 days early!
The want to charge $99 for a 2 year old grandstream 502 ATA, which is $40 brand new from amazon - beware the fine print in terms of service.
They charge more for the second year, that was supposed to be all prepaid!
No decent prices without 2 year contract, just like sleazy cell phone providers.
No
PhonePower flops in the middle of the sale!!
a2ztech
I was very impressed with PHONEPOWER.com. As I was browsing through their website (comparing them to other business providers), reviewing their features and services, I decided it was time to put them at the top of the list. However, when it came time for me to pull the trigger, they flopped miserably. I called and spoke to an inside sales person and she was lovely and informative. I asked her for a follow up call the following Tuesday indicating my interest in procuring services and never heard from anyone.
I spent the next week having my research assts study blogs and comparing their service satisfaction levels. A week later I sent two emails three days apart stating our strong desire to speak with someone. NO response on either email.
I called personally (rather agitated) and spoke to a nice young lady and asked for the VP of Sales. She acted as if he was the Chairman and a little too insulated to speak to potential business clients. She insisted that I send an email and they would track the email address of previous attempts (as they apparently keep track of them) and they would, this time, “most certainly” get back with me. That was over a week ago! I never heard from them again despite conducting myself professionally at all times as I really wanted to work with them.
Why a company would be so incompetent in taking on a business account worth nine phones to start (and perhaps hundreds of lines with a new start up in six months) is beyond my comprehension in this economic environment. If a company cannot take your money when you are throwing it at them, it gives me great pause and what kind of service level they have once your money is in their bank account, especially considering I am paying 100% for two year’s worth of services up front.
Their VP of sales should be terminated, simple as that. He/she is responsible for setting the tone of the company’s desire for new net-add revenue and there is NO excuse whatsoever. He got the message and he failed to delegate or take responsibility. I have now wasted 15 man hours getting there and have to start over.
Simply amazing. I wish them well in any case.
Price was right and reviews seemed generally good.
No follow up to finish sales repeatedly!
No
Phone Power: Works well and cheap
KE
I've been referring them and getting the $10 referral credits for a while now. (Just have to give the other person your username or phone number) I do pay monthly instead of prepay so that brings my bill to under $10 some months. They've changed the website a bit from when I signed up and I feel like its a little harder to navigate now, but they have also added more features. Customer service is actually in the US so if you call they are pretty helpful.
Referal credits - US cus service
Website
Yes
Phone Power: Resolved to My Satisfaction
Marbs
Yeah I wasn't real thrilled about being down for part of a day either, but given that I pay $14 a month for phone service and it's the first time I've been out in 2 and a half years of good service, I'm not going to make a huge deal about it. My internet service has gone out more than that. I called in afterwards and it was resolved to my satisfaction.
Cheap, cust service
Yes
Phone Power: Two Major Outages
pikaso30
We switched our business to PhonePower about 7 months ago, and we've experienced poor sound quality along with two MAJOR outages. Both times they have had outages, PhonePower has had no phones themselves, no website, and no message to clients about the situation.... nothing.
This seems to be a business run out of someone's garage with a single server and with very, very poor reliability.
They're cheap
They're NOT so cheap once you consider all the business you've lost due to terrible phone service!
No
Phone Power: Clarity but phone out for day
chickym
lsot service for the day, missed major phone calls that had to be received, affected my business and devasted timelines and missed situations that had to be dealt with today. I am upset to say the least. This has affected my life and my day. communication is importatn in my business and missing calls is not acceptable. I am a new customer and hope Phone Power does not allow this again.
the clarity of my calls is outstanding. the features are awesome and so useful.
The devastating part is that the phone was out for most of the day. I have business to carry on and calls to make and was unable to do which devastated some situations that had to be handled today. Plus i run a business with that phone. Please make sure this does not happen again hone Power, I am new and don't want to have to cancel service or lose my business due to this.
No
Phone Power: Cheap, Mediocre
Gunlove
I have used VOIP phones for years. I used Sunpower until they went TU. Then I got PhonePower. I was using Quest phoneservice and dialup internet. I switched to cable broadband and VOIP and saved cash -- better all the way around. However, I've not found VOIP without it's problems.
It does require a 2 year pre-payment, which I lost part of to Sunpower's demise. The phone quality isn't stellar by any stretch, but still serves as a phone though. I'm uncertain to the 911 functions as we've never had to call -- knock on wood. I wouldn't totally rely on it thoughy.
\When I switched to Phonepower they wouldn't change my caller ID name to my name, because they said I didn't have proof that I owned it, though it was our number for 2 years with Sunpower. So when I call people they look at the caller ID and it says Mohamid Khan -- my real name is more like Dan T. Oh well, it got to be a joke after awhile.
SO, if you like to get cheap, mediocre and somewhat undependable phone service under the wrong name -- Phonepower is the place for you. HOWEVER, if you want to shoot more for something cheap, yet dependable -- keep on looking. And post it when you find it and I'll go there two.
I've had Phone Power since 2009, never had much trouble so I went for another 2 years. Way cheaper than Comcast bundles or other VOIP comms.
Now, Phonepower doesn't seem to exist. Can't reach their website, my phone doesn't work either. No calls in or out.
No
Phone Power: Works as Advertised
Citi12k2
I'm not sure why people get so worked up one way or another about this technology. It's telephone service people! I plugged it in and I can make calls. So in my mind it works as advertised. I don't use any fancy features. But it saves me money over my previous company. I would recommend.
It works as advertised. It's telephone service. Not that exciting.
Yes
Phone Power: Stay Away
bstfplk
They charge you for things you don't want, add fees without cause and don't seem to have a real place of business. Maybe that is so that they cannot be served!!
They add on charges, charge more than they quote and refuse to give a mailing address to send a payment.
STAY AWAY!!!
it seems to work
The company is NOT honest!! They add on charges, charge more than they quote and refuse to give a mailing address to send a payment.
STAY AWAY!!!
Phone Power offers residential and international plans on top of VoIP hardware installation guides in order to meet all of your calling needs. Their home phone service is the same plan with three different pricing tiers, and offers you nearly unlimited calling throughout the U.S., Canada, and Puerto Rico. You can even keep your current phone number with Phone Power's residential calling plan! Phone Power also has three International plans available, and depending on how many countries you call determines what plan is right for you.
If you aren't satisfied with their service, Phone Power offers its customers a 30 Day money back guarantee.
The Rub
For home phone service, Phone Power provides consumers with the USA/Canada Unlimited Calling plan. If you are willing to sign a long-term contract, Phone Power can guarantee lower monthly rates. Then again, their monthly package isn’t exorbitant, either, so you can't go wrong with affordable phone service whether or not you want to sign a contract with Phone Power.
Each unlimited plan, regardless of the term (1 year prepay, 1 year contract, or monthly) will get you virtually unlimited calling. You can make and receive inbound calls without a limit, and are granted 60 minutes a month of international calling. Plus, with their USA/Canada Unlimited Calling plan, Phone Power provides a mobile phone app, free activation, and a free cloned second line.
Bottom Line
If you know that you need a dependable VoIP phone service that will help you save money, opt for the 1-year prepay to save the most money. However, be sure to consult Phone Power's website As a trustworthy and reputable residential VoIP provider for ten years, they can provide you the phone service and customer support that you require to stay connected. Plus, their support team is 100% US-based, and their website offers e-guides as well as tech support chat.
While the monthly rate is entirely affordable and much less than a traditional phone provider, taxes, fees, shipping, and handling still apply to your order.
Awards
Phone Power has received the following awards:
Gold Award Top Ten Reviews 2013
Deloitte Technology Fast 500 2012
Inc. 500's 30th Fastest Growing Private Company in America
Editor's Choice Voip Review
Our Two Cents
Phone Power makes it easy to have an affordable residential VoIP phone system. They offer three differnet payment options in their USA/Canada plans: a Monthly Average (as a 1-year prepay), a 12-Month Term, and a No Contract option. This makes it easy for users to choose a term that they are most comfortable with. Even still, Phone Power offers a 30-Day money back guarantee to its customers. These calling plans also offer customers the option to keep their current number for free, when other providers do so for a charge.
Phone Power's residential VoIP plans also have a mobile phone app, faxing capabilities, and free activation on top of many calling features. Your calling plan also comes with an allotted number of internationl minutes per month for calling to select countries. One thing unique to Phone Power is that they give you a free second cloned line with your service, which allows you to make or receive calls using the same phone number.
With Phone Power for your home phone, you get to keep your existing number, have unlimited calling to the U.S., Canada, and Puerto Rico, access to a mobile phone app, free activation, and a free cloned second line. All for a low monthly cost and a 30-Day money back guarantee if you aren't satisfied!
Key Features
Unlim. Calls US & Canada
Money Back Guarantee
Mobile Phone App
Free Activation
Notes
Prepay for one year of service and get the lowest monthly cost. This Plan is available in the following countries :
United States
Canada
Mexico
Plan Pricing & Services1
Regular Price
$8.33
Promo Price
N/A
Price Disclaimer
$8.33 is monthly average with 1-year prepay
Setup Fees
Free
Activation Fees
Free
Number Porting Fee
Free
BYOD
Yes
Termination Fee
Free
Unlimited Minutes
Yes
Toll Free3
Yes
Plan Pricing Tiers2
Annual Contract Paid Monthly (per user)
1-year contract : $9.95 / mo.
Month to Month (per user)
No contract : $19.95 / mo.
Annual Contract Prepay (per user)
1-year prepay : $5.99 / mo.
Toll Free
Setup
$0.00
Monthly
$5.00 /mo.
Included Min.
N/A
Add'l Min. Cost
$0.04 /min.
Faxing
Setup
N/A
Monthly
Included
Included Pages
N/A
Add'l Pages Cost
N/A
Number Availability & Details
Area Code Selection
Local Number Port
Number Port
Toll-Free Number
Virtual Numbers
Equipment Options
SIP/BYOD
Phone Credit
IP Phone Included
IP Phone For Sale
ATA Included
ATA For Sale
Plan Minutes
Local Min.
Included
Add'l Local Min. Cost
N/A
Long Distance
Unlimited
Incl. Long Distance Min.
N/A
Add'l Long Distance Min. Cost
N/A
Plan Features3
Admin Dashboard/Portal
Yes
Anonymous Call Rejection
Yes
Auto Attendant
No
Barge
No
Business SMS
No
Busy Lamp Field
No
Call Analytics
No
Call Announce
No
Call Continuity
No
Call Forwarding
Yes
Call Forwarding - Advanced
No
Call Hold
Yes
Call Logs/Reports
Yes
Call Me Now
No
Call Monitoring
No
Call Notifications
Yes
Call Park
No
Call Pass
No
Call Queuing
No
Call Recording
No
Call Return
Yes
Call Routing
Yes
Call Screening
No
Call Transfer
No
Call Waiting
Yes
Caller ID
Yes
Caller ID - Dynamic
Yes
Caller ID Block
Yes
Caller ID Control
Yes
Click-to-call Me
No
Click-to-dial
Yes
Conference Bridge
No
Conference Calling
Yes
Custom Greetings
Yes
Custom Tagging
No
Desktop Integration Client
No
Dial-by-Name Directory
Yes
Directory Assistance (411)
Yes
Do Not Disturb
Yes
E911
Yes
Fax to Email
No
Find Me/Follow Me
No
Group Paging
No
HD Video Conferencing
No
HD Voice
No
Hunt Groups
No
Interactive Voice Response
No
Local Number Portability
No
Mobile App
Yes
Mobile/Desktop Sync
No
Music on Hold
No
Redial
No
Ring Groups
No
Selective Call Acceptance
Yes
Selective Call Rejection
Yes
Shared Call Appearance
No
Simultaneous Ring
Yes
Softphone
Yes
Speed Dial
Yes
Switchboard Software
No
Telephone Numbers (DIDs)
No
Third Party Softphones
No
Unified Inbox
No
User Portal
Yes
Video Conferencing
No
Virtual Extensions
No
Virtual Fax
No
Visual Voicemail
No
Voicemail
Yes
Voicemail to Email
Yes
Voicemail Transcription
No
Whisper
No
1Plan pricing displayed here has been sourced directly from the provider's website or via the provider's sales team. Pricing is subject to change without notice. Check provider's website for most current pricing.Plan pricing may differ based on the country for which you are requesting service.
2To determine the number of users for your VoIP phone system, count the number of devices you need, including desk phones, softphones, conference phones, and fax machines.
3The following plan features (offered by the provider) are either included in the plan, available for an additional fee, or unavailable. Check with provider for most current feature listing and any prices that may be incurred.
I signed up for a TV streaming box from iTalkBB a few months ago, which was fine at first. But they recently contacted me out of nowhere and told me...
In today's digital age, communication between businesses and consumers has become more prevalent and convenient than ever before. However, with this increased communication comes the need for...
Interactive Voice Response (IVR) systems have become an integral part of modern communication strategies for businesses across various industries. While inbound IVR is widely known for its role in...