Phone Power

Freedom Unlimited

Unlimited calls to US, Canada and Puerto Rico.

Key Features:

  • Free 2nd line
  • Free equipment
  • 60 free international minutes

Basic Info

  • Monthly Fees: $5.99
  • Cancellation Fees: $0.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $14.95
  • Other Fees: $14.95 shipping and handling (if applicable).

Special Notes

Maximum limit of 5,000 minutes/month.

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You


Sound Quality
4.210145
Reliability
4.014495
Customer Service
3.84058
Features
4.30435
Price
4.35507
Overall
4.144928

138 Reviews | Write a review

70% recommend this provider to a friend.


Availability: United States
Founded in: 2005

"I used my own SPA942. Set up was EASY! Just do it!"

by Edherd

For competitive rates, Phone Power serves every one, from a single-line residential customer to a corporate call center, and everything in between.

Phone Power usually has several distinct offers related to their Freedom Unlimited residential package. If you are willing to sign a long-term contract, Phone Power can guarantee lower rates. Then again, their monthly package isn’t exorbitant, either.

Each unlimited plan, regardless of the term (24 month, 12 month, monthly, or annual) will get you virtually unlimited calling. You can take inbound calls without a limit, and are granted a high outbound calling threshold of 5,000 minutes a month. Free equipment, a second line, and 60 minutes of international calling are also incldued with each plan.

Users' Reviews

Write a review! Tell us about your VoIP experience.

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Dellj's picture

Dellj
Member since: Apr 2010
xxx.xxx.114.179

Phone Power Customer Review

Posted on: May 26, 2010
Pros
Support, reliability, features
Cons
--

It's great that they offer a free softphone in your account. The fax catcher is handy too. I'm very pleased with the call quality and the speed of which my questions are attended to by customer service. On top of that, the prices are great. I picked the 2 year prepaid at 199.95. Can't complain!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
LeoGirl's picture

LeoGirl
Member since: Apr 2010
xxx.xxx.110.70

Phone Power: very good quality

Posted on: May 12, 2010
Pros
Price/features/service
Cons
N/A

Low prices. You don't have to sign up with a contract. Knowledgable support staff. Many useful features. Free local/long distance.  Very good quality. I would reccommend.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Smithson's picture

Smithson
Member since: Apr 2010
xxx.xxx.114.179

Phone Power Review - Happy Customer

Posted on: Apr 28, 2010
Pros
Friendly customer service, price, fax to voicemail
Cons
None

I'm not very tech savvy, but the customer service reps patiently explained to me what I needed to know and I'm happy I made the switch from my old company. I started month to month on the $19.95 rate to see if I liked it, which was still cheaper than what I was paying before, but then switched to their 2 year contract plan for $14.95 once I was very pleased with the service and features. I don't use fax that often, but sometimes I do need to receive one and was very pleased that someone could send it to my Phone Power voicemail and have a copy sent to my email as well. Clear call quality is a plus too.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
St.Patrick's picture

St.Patrick
Member since: Mar 2010
xxx.xxx.165.77

Phone Power: excellent price, satisfied

Posted on: Mar 16, 2010
Pros
Customer Service / Cost / Features
Cons

I've been VoIPing for the past 3 years.  I started with Vonage.  Great program but still costly.  I signed up for Phone Power about 8 months ago.  Initially I had some issues getting started but the staff there was really helpful and knowledgeable.  I was also happy to realize that they all spoke english.  Nothing was lost in translation.  What a pleasent surprise.  The price of course is excellent.  I signed up for the 1 year plan and have been satisfied ever since.  Tons of features and I dont' have to pay extra.  The hardward they send out (grandstream) is small, compact, and has worked great.  I would love to get the travel adapter they have (their own version of the Magic Jack...).  It was a good move to Phone Power.  Just wanted to spread the word... Good company.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Gomez's picture

Gomez
Member since: Mar 2010
xxx.xxx.95.167

Re: Phone Power

Posted on: Mar 10, 2010
Pros
Price - Value - Selection
Cons

Been trying to save money the right way.  I need a landline for work... couldn't just use the cell anymore.  This looked like the right choice.  I was right.  the price is great.  I signed up for the month to month to start.  sound quality was good(i was a little worried).  No problems.  Signed up for the 2 year deal.  love the features.  voice mail to email is awesome.  tech support was helpful and intelligent (pleasent surprise), and cheap international calling is a plus.  I love the service... and so does my wallet!  :)

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Humvee's picture

Humvee
Member since: Jan 2010
xxx.xxx.226.206

Re: Phone Power

Posted on: Feb 04, 2010
Pros
Great price! Features are cool. Pretty easy to set up. Quality sound.
Cons

Picked it up at Best Buy over the holidays... sound quality is better than I expected.  No echo or anything like that.  This is my 2nd voip product.  I had vonage... too expensive.  The price is right.  They were cool on the phone but it still took about 20 minutes to get everything ready.  No problems so far.  I signed up for the 1 yr plan... gonna wait a couple more weeks to see if i want to upgrade to the 2 year.  I like the features, and the travel adapter works great on my laptop.  I'm very happy so far. 

Sound Quality
5
Reliability
5
Features
5
Customer Service
4
Price
5
Overall
4.8
bobodaclown's picture

bobodaclown
Member since: Jan 2010
xxx.xxx.163.15

Ported phone number from Vonage to Phone Power

Posted on: Jan 26, 2010
Pros
Cons

Ported phone number from Vonage. Purchased device from Best Buy. The package came with Home adapter and USB portable adapter. Took about 10 days to port phone number from Vonage. Then called Vonage and cancelled service. Sound quality seem goods. Time will tell.

Dealing with customer service has ben great.

Sound quality is fine. No complaints.

Price is very good. One of the lowest. Did the yearly plan. Second year you must pay taxes, after the first year.

Reliablilty. Too soon to tell.

Nice set of features. Did like the voice mail to e-mail that vonage offered. Thats the only reason it didn't get 5/5.

 

I'll update in the future.

Bobo

 

Sound Quality
5
Reliability
5
Features
4
Customer Service
5
Price
5
Overall
4.8
geezuzsaves's picture

geezuzsaves
Member since: Jan 2010
xxx.xxx.88.186

Re: Phone Power

Posted on: Jan 16, 2010
Pros
Cons

Phonepower vs Vonage

Sound Quality
3
Reliability
3
Features
3
Customer Service
3
Price
3
Overall
3
fandanwan's picture

fandanwan
Member since: Jan 2010
xxx.xxx.86.178

Re: Phone Power

Posted on: Jan 02, 2010
Pros
Cons

Average call quality, below average technical support, and poor customer service

Sound Quality
3
Reliability
3
Features
4
Customer Service
2
Price
4
Overall
3.2
MRoy's picture

MRoy
Member since: Dec 2009
xxx.xxx.125.129

Re: Phone Power

Posted on: Dec 28, 2009
Pros
Cons

Quality sound and much cheaper

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5