None of the advanced features work

timmcneely's picture

timmcneely
Member since: Sep 2012
xxx.xxx.221.168
Pros
Sound Quality and Price
Cons
None of the advanced features work well

So I've been playing around and trying to get some of the advanced features of the service to work and I can't get much of anything to happen. They lack any kind of smartphone support (iOS included) even though I am constantly told that an app is on the way. I tried to get the service to work with Outlook and the plugin needs updating. They have errors on their web portal with Java and Flash. They are using old version of the Polycom UC. Sending a fax through the portal is a pain in the butt. How about a plug-in that lets fax a pdf without having to go through multiple steps?

In short Panterra Network needs to get their act together and build the service they advertise. Its not a good service and there is nothing high tech about it. Everything feels and looks old and out dated.

I can't wait until my contact is up so I can leave...

Sound Quality
5
Reliability
5
Features
1
Customer Service
1
Price
3
Overall
3

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