Nextiva

switching to Nextiva was totally easy and painless process, they Handel it very professional and quick, thank you for such a good service and give peace of mind to our business.

I first started with nextiva as a user of their fax service. After a few months of everything going well I signed up for their phone service as well. Not only have each of my interactions been positive but the actual service is terrific. My highest form of praise must be given and they deserve it. I had a person help me with the setup of my service and switching to nextiva was not difficult. I recommend them to each of my advertising clients and the other businesses I deal with.

My name is Casey and I have been very happy with the Nextiva phone plan. The price of the service is affordable and I've only kept my internet service with Time Warner. Since I work from home, Nextiva helps me organize my work phone calls from my personal. Great company. Couldn't be happier. 

NEXTIVA.COM

My two years worth of experience with Nextiva.com have been amazing. Owning and operating a call center is a never ending challenge with employees, results and management. Since I moved my VOIP service to NEXTIVA.COM, the set up and execution process has been stress free while always providing the best in quality and customer service. Their hands on approach gives them an advantage today since many of the larger companies that have decided to save money by using voice automated support and disregard the frustration and wasted hold time of potential and current clients.

I would strongly recommend the professional assistance of Zak as your personal account executive and the first class leadership of his sales manager, Dave for ensuring that my call center can fulfill its outbound and inbound telemarketing needs. I have never experienced a team of experts that return emails within minutes and diligently work to resolve all requests with a follow up courtesy call. There may be many choices and options available, but I prefer the mom and pop approach that NEXTIVA.COM offers and I will gladly refer their solid company for all VOIP business and personal needs.

Richard Blank

CEO

Costa Rica’s Call Center

I spent the last 12 months as a VOIP customer of 8x8.  I was locked into a contract and without huge disconnect fees we were trapped.  The phones arrived and few weeks after having baby spiders hatched from inside the phones.  We were on the phone with there technical support weekly for 12 months.  Each time we were given a different story.  As a company who makes outbound calls to generate income we lost a lot customers and money due to the service outages we experienced with them.  I had to pay my employees while they sat and waited for the service issues to be resolved.  I had 9 lines with them and the monthly bill was crazy after the promo ended.  I was trying to downsize and save money after having a integrated T1. I switch to 8x8.  I was about to go back to copper lines from the local phone company due to my distaste with VOIP.  I was on vacation in Las Vegas and couldn't get in contact with my office.  I saw in my email that there was 45 missed calls that never rang to the office and went to voicemail. I immediately searched the web and found NEXTIVA.  My sales advisor Jeff made me feel that VOIP was still the way to go for my business.  I was given a risk free trial and within few days I had my equipment.  The setup was a breeze and got walked right thru.  The quality of service and support is superior.  We have not had any of the problems we experienced with our old provider.  I cannot express how grateful I am to Jeff and NEXTIVA for getting my business phone service back online 100% of the time.  They ported my numbers fast and without any delays.  I would highly recommend NEXTIVA to anyone who is looking for a VOIP system.  Not to mention they provide the customer with some of the best brands in hardware.

Sincerely

Andrew

My experience with the Nextiva phone service has been very good. The price is good for the monthly service and practically everything has worked well. My primary reason for switching to them was because I moved into a new office and needed a phone system. I partially ignored all the features for the first few months but after the tax season rush I spent time learning about the features and how things work. Calls to my phone number now ring my cellular phone if I'm not at my desk and after that forward to my receptionist during business hours. The online control panel is good since it allows me to manage all aspects of my account. Without any doubts I would highly recommend Nextiva.

I have been VOIP user since 2002, Nextiva by far has exceeded my expecations. Customer Service and Technical support knowledge has been amazing and pricing is makes this pacakge a super deal. if you don't care about the useless futures that other VOIP service companies offer you (you pay the price for the serivces but never use them anyway) you should really consider Nextiva services,

We decided to try out VoIP based on the press about savings and features over traditional phone providers.  This outfit (Nextiva) had 5-star reviews and seemed like they might be a good choice.  However, it turned out to be a bad experience.

Their salesperson started by assuring us that they could handle the phone configuration we had in mind (quite simple - Trixbox PBX with 2lines in to 5 internal phones).  However, as soon as we got hooked up we had nothing but problems from day 1.  They initialliy could not get our configuration to work.  They gave up on that and signed us up for their hosted plan.  But they then came back and tried to charge us more for using the hosted service.  We went back to the TrixBox which started working to some degree, but we soon found out that any little change made to the configuration required a change of some sort on their end.  It all ended when their support group came to the conclusion that they were a hosted provider and could not support a configuration such as this.

They were nice about it.  I did get calls and E-mails checking in to see how things were going.  They were just not very competent and did not seem to know what they were doing.

The Nextiva voice over ip service has been a great option for us. I sell dental equipment and use a softphone for calling and receive everything on my cell phone. The good part is, everyone calls my business phone number, yet the calls ring to my cell phone.

I travel nearly every week for work and use the softphone to place calls. It runs off my computer and internet connection so I usually use the wireless at each hotel. I never purchased a desktop phone since it doesn't make sense for me. Plus the softphone is free. All in all the Nextiva has been good for my needs.