MyPhoneCompany

My Home - Unlimited USA and Canada

Includes a local phone number of your choice and unlimited local and long distance to the USA and Canada.

Basic Info

  • Monthly Fees: $24.99
  • Cancellation Fees: $0.00
  • Setup Fees: $29.99
  • Long Distance: $0.00/min
  • Shipping: $10.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Muti Lind User
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

MyPhoneCompany



Sound Quality
2.81081
Reliability
2.054055
Customer Service
1.783785
Features
3.675675
Price
3.783785
Overall
2.821622

37 Reviews | Write a review

22% recommend this provider to a friend.


Availability: United States
Founded in: 2002

Users' Reviews

Write a review! Tell us about your VoIP experience.

Sort Reviews By: latest Posts | Oldest Posts | Positive Reviews First | Negative Reviews First

Anonymous's picture


Member since: Dec 1969
xxx.xxx.100.99

Out of business?

Posted on: Mar 18, 2006
Pros
Cons

This company has next to non-existent service. If you do manage to contact them, they can be nasty. They seem to think of themselves as high lords over their little serfdom. Today, my phone has no dialtone and no one can reach me. Also, their website doesn't work. I think they went out of business. They should. Any decent person who would run their business this way would not have survived as long as they have. Makes me wonder who is actually behind this facade of a phone company.

Sound Quality
2
Reliability
1
Features
3
Customer Service
1
Price
3
Overall
2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.84.134

Posted on: Mar 18, 2006
Pros
Cons

i've only had service for two weeks and it was fine all of a sudden I have no dial tone. can't get through to tech support web site it down. and Im learning this isn't the first time.

Sound Quality
3
Reliability
1
Features
5
Customer Service
1
Price
5
Overall
3
Anonymous's picture


Member since: Dec 1969
xxx.xxx.138.220

Posted on: Mar 18, 2006
Pros
Cons

No Service, No Website, No Answering their phone!

Sound Quality
2
Reliability
1
Features
3
Customer Service
1
Price
5
Overall
2.4
Anonymous's picture


Member since: Dec 1969
xxx.xxx.218.161

Out Again

Posted on: Mar 17, 2006
Pros
Cons

I've only had this for less then a year, and this is the second major outage. No idea what is going on, but my phone is not working and the MPC website is down. I also sometime have major lag in my calls when it is working.

Sound Quality
3
Reliability
1
Features
4
Customer Service
2
Price
4
Overall
2.8
Anonymous's picture


Member since: Dec 1969
xxx.xxx.136.57

Not worth it...

Posted on: Feb 21, 2006
Pros
Cons

I've had My Phone Company for about 5 months now.
While I've been pleased with the customer response time & the price, I have NOT been impressed with the service itself.
Countess times the service has been completely down, or I cannot access my voicemail, or the other person hears an annoying echo, or I just can't dial out. It has been VERY frustrating at times.
Also, I would DEFINITELY not have VoIP as your only phone service. If you internet ever goes down or the power goes down, you have NO way of connecting to the outside world.
Thanks my 2 cents!

Sound Quality
2
Reliability
2
Features
5
Customer Service
4
Price
5
Overall
3.6
Anonymous's picture


Member since: Dec 1969
xxx.xxx.146.65

What customer service?

Posted on: Dec 08, 2005
Pros
Cons

I have had this service for about a month and I requested my old phone number as my number. Well, weeks later, I still have a temporary number and I can never even find the customer service number to call them. I think they do a good job of hiding it. It takes several days to get a response to an e-mail and the message usually says that they have upgraded my software and I now just have to reboot the router and it will be fixed. Well, nothing improves. I still have a temporary number, and I can't find anyone to talk to. The phone works reasonably well, but the downside is that customer service in next to nonexistant. I'm not sure if I'll ever get my old phone number to ring here. If the price wasn't good, I'd have already dumped this company. I'm waiting to see if things improve, but I may go back to SWB just to get out of this wait-and-see game.

Sound Quality
2
Reliability
5
Features
5
Customer Service
1
Price
5
Overall
3.6
Anonymous's picture


Member since: Dec 1969
xxx.xxx.133.46

Outage - Not Disappearance

Posted on: Oct 22, 2005
Pros
Cons

I was in touch with them. They had a major data outage. First one ever to my knowledge. Website and service was knocked down, but they are aware of it and scrambling to get it back up. they hope to have it up in an hour. They had some reps on other message boards posting updates. Many VoIP providers have sporadic outages, this one is bad, but it seems to be the first I am aware of.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Anonymous's picture


Member since: Dec 1969
xxx.xxx.147.78

Service down on 10-22 - what's the deal?

Posted on: Oct 22, 2005
Pros
Cons

The phone worked yesterday, 10-21. We were out all day today and when we got home the phone isn't working - our ATA can't contact the service. The MPC website is down. I sure hope this company hasn't folded, I don't want to lose my phone number.

Overall, we've had the service for over a year and haven't been impressed. It's been ok but nothing special. We plan to switch when we get a chance.

Sound Quality
2
Reliability
2
Features
2
Customer Service
2
Price
2
Overall
2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.179.219

Lack of Service

Posted on: Oct 22, 2005
Pros
Cons

Does anyone know what is going on with this company? I cannot obtain a dial tone, nor can I receive incoming calls. Their website is currently not accessible, and I have not had any response to my emails to customer service.

Sound Quality
2
Reliability
1
Features
4
Customer Service
1
Price
3
Overall
2.2
Anonymous's picture


Member since: Dec 1969
xxx.xxx.189.94

Rotten Service

Posted on: Oct 22, 2005
Pros
Cons

My service has been deplorable for 3 months. Customer Service and Tech Support have been virtually non existent. Unfortunatley I utilized for my business. My phone does not ring, goes directly to voice mail. MyPhoneyCompany has been incapable of resolving for more than 3 months. On the rare times you do get through to a Tech absolutely nothing is done. As of today I don't even get a dial tone. They are capable of charging my account every month for this crappy service..so at least they have that together...that is about the best I can say of them. My FAX line hasn't worked in 3 months, they have probably cost me some big bucks in lost sales since clients cannot get through to me.

As previous recent reviewers have stated it would appear they have gone belly up and left users holding the bag.

Sound Quality
2
Reliability
1
Features
2
Customer Service
1
Price
1
Overall
1.4