M5

tjfallon's picture

tjfallon
Member since: Jun 2012
xxx.xxx.76.114
Pros
The phone services are very good, and the dedicated e-fax lines have been great for our staff!
Cons
Sometimes it takes awhile for service tickets to be resolved, as well as multiple attempts before the issues are fixed.

I have been very impressed with M5's service and their staff; everyone who I've spoken with at their call center has been so helpful and friendly. When I first came on board with my company last month, we had multiple changes to implement with M5; it took some time and work, but they were very patient and helpful throughout my (many) calls to them. I have really appreciated all their hard work and their wonderful attitude! I would definately recommend this provider!

Sound Quality
5
Reliability
4
Features
5
Customer Service
5
Price
4
Overall
4.6

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