M5: Phenomenal Customer Service
PVMaggie
Member since: Jan 2012
xxx.xxx.33.101
Pros
The customer service at M5 is phenomenal. They are available any time that I need them. They also are very quick to resolve my issues, most times within 1 business day.
The customer service at M5 is phenomenal. They are available any time that I need them. They also are very quick to resolve my issues, most times within 1 business day.
Cons
Depending on the internet connection in our office space, the reliability and sound quality can be in and out.
Depending on the internet connection in our office space, the reliability and sound quality can be in and out.
Overall, I am very pleased with our VoIP service through M5. At times, the phones will cut out and sometimes lose connection, but that is because of our weak internet connection in our office. The customer service through M5 is outstanding and I have always had my issues resolved in a better than expected time frame. I would certainly recommend M5 and the VoIP service to a friend or colleague without any hesitation.
Would recommend to a friend.
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Last Updated: 05/23/2012 08:05 PM