M5 Networks Does Right By Us

lqbmw's picture

lqbmw
Member since: Jan 2012
xxx.xxx.133.169
Pros
Versatility to be mobile, ability to log on remotely from home or work, tools to report and log metrics, and security of call recording and archiving.
Cons
Being unfamiliar with VoIP, and having migrated from an archaic system, we did run into some transition hurdles

With any new account transition there are always hiccups. The important part is how the issues are rectified. M5 Networks does right by us and for that I’m confident in recommending their services. Our previous setup included a hardwired system which constantly went down. Since converting, we have eliminated all previous issues and seem to be much better off. Our Cisco 7961 phones are clear and have a bunch of bells and whistles. Reporting is great for a company such as ours with over 115 employees.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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Last Updated: 05/23/2012 08:05 PM