M5 Client Service Review

Hcogliano's picture

Hcogliano
Member since: Jun 2012
xxx.xxx.178.85
Pros
Hosted,Secure,ease of configuration and analytics. Best part is unifying phone system with internal applications.
Cons
Nobody is perfect but they solve problems and respond really fast.

Our M5 Account Manager has been instrumental in showing us how to transform our business with M5 Business Phone Services. He took the time to understand our most important production activities and utilize M5 solutions to unify our phone system with internal applications which unleashed their productivity-enhancing and analytic potential. He recommended a cost effective solution that is hosted and managed in a secure data center and has taken responsibility for owning, configuring and managing it. His commitment to customer satisfaction is his number one priority and that has been proven many times as he coordinated with M5 Support through configuration, installation, training and customer service. I would highly recommend M5 to any organization that is looking to increase business results thru unified communications and optimal business phone services.

Sound Quality
5
Reliability
4
Features
5
Customer Service
4
Price
4
Overall
4.4

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