Junction Networks

Sound Quality Reliability Customer Service Features Price Overall

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0% recommend this provider to a friend.

Availability: Junction Networks
Founded in: 2005

"Highly recommended for a company with 10 or so people like us.Thanks Onsip. Roblawence"

by Roblawence

Junction Networks offers top business VoIP services with some of the best IP telephony technology. These investments in technology and commitments to quality mean that Junction Networks onsip and PSTN gateway technology can be counted on to provide your company with the very best in VoIP service.

Junction Networks' two basic VoIP services are onsip Hosted PBX and PSTN gateway. PSTN gateway is Junction Networks' SIP trunking solution. With affordable pay-as-you-go pricing and complete compatibility with all SIP and IAX-based platforms, as well as many major service and hardware providers, PSTN gateway is a perfect SIP trunking solution.

onsip provides your business with a Hosted PBX and variety of scalable models, specific to the type of business you run. Since there are no long-term contracts, you can easily change your service to accommodate changing business needs. The Small Office/Home Office Service (SOHO) allows for unlimited users, extensions, and on-network calling, with four distinct voicemail inboxes. Small Business and Medium Biz plans allow for 15 to 50 mailboxes, a variety of auto attendant menus, and various queuing and conference calling features. The number of users and extensions you use are up to you. Each service can be customized by a variety of pay-as-you-go calling features, like inbound phone numbers, and additional voicemail inboxes.

Users' Reviews

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roblawrence
Member since: Apr 2009
xxx.xxx.220.90
Points: 0

Very cost effective and reliable

Posted on: Apr 14, 2009

Pros

Pay as you go pricing

No contracts

Reliable

Add or remove features and users at will

Cons

None

Great pricing. We used to use another provider which charged us a seemingly nice flat rate for each extension. But, we were unhappy with the reliability. When we shopped around, we were happy to find Onsip which has a pay as you go model. We had polycom phone already so switching to them was easy. They had docs to help us configure the phones straight away. Six months later, we are very happy with the reliability and the ability to make changes like adding users, whenever we want to. It's very easy to manage and we don't have to wait for them to do things ( our old provider made us fill out a form and fax it in when we wanted to add new users). Highly recommended for a company with 10 or so people like us.Thanks Onsip.

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semus
Member since: Sep 2008
xxx.xxx.216.77
Points: 0

Sip Junction

Posted on: Sep 23, 2008

Pros

I set up our Hosted PBX for the first time in about 30 minutes, including an auto-attendant and a 1-800 number. Everything was immediately accessible from the web interface. As I continued to work on our phone system, I found the Junction Networks provided the vast majority of all the functionality I needed. On an ongoing basis, whenever we hire somebody, I can perform the necessary actions in about 10 minutes, again all from the web interface. The charge-per-use-not-per-seat policy fits our company well, given that not all employees use the phone the same amount.

Cons

The web interface is very object-oriented in the sense that it gives

equal and immediate access to the details of all objects ("Voicemail

boxes," "Extensions," "VOIP addresses," "Users," "DIDs,"

Auto-attendants," etc.) This may or may not be confusing for first-time

administrators, but a deeper problem is that it makes common multi-step tasks take longer even for experienced admins.

Junction has addressed this issue for some tasks, like creating a voicemail box and an extension automatically when you create a user. Still, this doesn't address custom setup procedures and adding multiple users at the same time. I'd like to see a textarea-based approach to this, much like the admin interface of Mailtrust (an email provider).

For almost two years with Junction Networks, I have been able to "set it and forget it," while delivering the service quality and price that my colleagues expect.

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rmaglente
Member since: Sep 2008
xxx.xxx.138.192
Points: 0

Junction Network/OnSip

Posted on: Sep 22, 2008

Pros

Cons

We started using the Junction Network/OnSip VOIP in our Chicago office. We were very happy with the realibility and customer service that we rolled out the system to the rest of our offices less than 3 months after converting.Everyone that we worked with at Junction Network/OnSip made the transition very easy and seemless.

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blackswan
Member since: Sep 2008
xxx.xxx.67.171
Points: 1

Junction Networks OnSIP

Posted on: Sep 13, 2008

Pros

Cons

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Matt Locke
Member since: Sep 2008
xxx.xxx.204.232
Points: 0

Totally satisfied!

Posted on: Sep 12, 2008

Pros

Cons

I lead IT for two companies, each with about 65 VOIP users, and can say with confidence that as a service provider, Junction Networks has exceeded my expectations. Phone services are a lifeline to our business and Junction Networks has provided 100 percent uptime, its that simple.I also need to mention voice quality is beyond outstanding, its exciting...BTWKudos to the folks in customer service - they are on top of their game, attentive, responsive, and friendly. Matt Locke IT DirectorJournal Communications

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itoversee
Member since: Sep 2008
xxx.xxx.126.157
Points: 0

Junction Networks

Posted on: Sep 10, 2008

Pros

easy setup, works with just about any VOIP phones.

Cons

none at this time

Great system for our small office, easy to set up and maintain.

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chloebigson
Member since: Sep 2008
xxx.xxx.98.121
Points: 0

Great service, great pricing, simple setup and admin portal.

Posted on: Sep 09, 2008

Pros

Totally flexible system allows us to add users in many offices around the country really easily. They don't charge for users or phones so adding a home phone or phones in another office really cost nothing.

Pricing is by far the best we found. We spend about 1/2 of what we were paying with another voip provider.

No contracts made us feel comfortable that we wouldn't be stuck if we had a problem. With our former provider, we had to fight our way out of a long term contract.

Very helpful tech support and help files.

Use any IP phones is nice.

Cons

Not much. We were a bit concerned that the pay as you go pricing may end up being more expensive. they told us we would not spend nearly as much and they were correct, so it wasn't a big deal. We were previously paying $40 per phone no matter if it was used often or not. Now, we have tons of phones all over the place, and we only pay for the calls we make. It is far cheaper.

We found OnSIP after an extensive search followed by a failed attempt with another provider. If we had known about OnSIP, we would have used then at first, hands down. The service is the most open and flexible of them all. Essentially, OnSIP is liking having your own $50,000 PBX with all the benefits of it being hosted virtually.

The pricing is almost hard to believe it is so cheap. We are believers! Thank you OnSIP.

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cti2008
Member since: Aug 2008
xxx.xxx.75.89
Points: 0

SIp

Posted on: Aug 29, 2008

Pros

Fast setup, easy to use, great support, great price, no long commitment

Cons

none so far

We are very happy with SIP Junction - excellent product, really great support when we needed it. Very easy to setup and use too with a friendly control panel.

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