ITP

I contacted ITP for my business phones. They were to port three lines, with one being a fax line. My Letter of Agency was faxed and emailed to them on July 27, 2008. First port date was set for August 14. It didn't happen. ITP stated my current carrier had rejected the port and asked for the LOA again. Next port date was to be September 2, 2008. Didn't happen. Again, ITP stated it my current carrier - rejecting the port. Third anticipated port date was to be September 17, 2008. I said no. Enough was enough. Yes, I received the little pieces of equipment they sent and had them installed. None of the temporary numbers they provided worked. At that point, I didn't care. I was never going to use their numbers. When the first port date approached, I tried the numbers again. One voice line worked and the fax worked on the date before (8/13/08). When the numbers did not port, I unhooked their lines again. When I hooked them back up on August 28, none of the numbers worked. Each one had a 'disconnected' recording. I contacted ITP. No response. I wasn't able to access my account through their site since it was constantly down. Long story short, ITP was told to stop their actions - I was finished with them. They ignored me and debited my credit card again (total $175 + now). I contacted my credit card company and reported the card lost. ITP refused my calls & emails. They were so rude from the start. On September 11, 2008, LEVEL 3 COMMUNICATIONS requested to port my business lines to ITP. I was totally unaware this was going on. They had been contacted by ITP to do the port. This was the first time ANY company had requested my numbers to be ported to ITP. Unfortunately for Level 3 Communications, I had told ITP NOT to port my numbers on September 8, 2008 - in writing, which they acknowledged. My numbers ported 'somewhere' on September 17, 2008. My main business line rang busy. My fax line gave a recording stating the number had been disconnected. My third number was not requested for port. On September 19, 2008, top corporate managers of Level 3 Comm were contacted. Once they were aware of all that had transpired, they contacted my current carrier and ported my numbers back in five minutes. Not kidding... FIVE minutes. They then stated they would be in contact with ITP. I am stunned, beyond words, that anyone would write anything positive about this company. Even though I do not have time to sit here and write this review, I felt a huge need to do this. If I had read anything remotely close to this, I would not be out $175 nor would I have endured this!

anyone else think all these other reviews are fishyseems like every single review about this company is all or nearly all 5 stars.... . and most are written similarly and properly... look at reviews for the other companies and you'll see that each review is written differently... ie: many with gramatical errors...sentences the run on . I'm suspicious of the reviews for ITP,....seems like most or all of them were written by the same person (hint: an ITP employeee)

Great ServiceSo far the service is good, price great, configuration easy, features perfect. Overall, the best service in the market, considering I make calls to Sao Paulo-Brazil and it's included along with my number in Los Angeles and ability to make Long Distance calls all paying 24.99 a month.

reviewhave used ITP since sun rocket closed. this is a very good basic service for the home user with clear and crisp transmission over LINKSYS equipment and hi speed cable. Thanks to ITP...