ITP Review: Worst nightmare! Buyer's beware!
mmlouie
Member since: Dec 2010
xxx.xxx.246.227
Pros
basic pricing is cheap, easy setup.
basic pricing is cheap, easy setup.
Cons
keep charging your credit card after cancellation, toke two months to credit back. too many up-sell, too many technical issues, no weekend customer service and technical service, no call back ever.
keep charging your credit card after cancellation, toke two months to credit back. too many up-sell, too many technical issues, no weekend customer service and technical service, no call back ever.
Worst nightmare! Buyer's beware!!! You are being charge the moment you signed up, not the moment your service is active. It toke me 11 days to get my unit and another 2 days to get my number and running. Then i could only make calls and not able to receiving calls, after three days of contacting technical service; found out that the unit was ported to someone elses number. So they resolved it by assigning me to another number. Then the voice mail will not work, toke another 2 days to resolve. Cancel the service and nothing was refunded, was told to read the fine print. Nothing is refundable, so buyers beware!
Would not recommend to a friend.
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