Intelafone is the Best VOIP Around!

MissFlora's picture

MissFlora
Member since: Nov 2011
xxx.xxx.66.120
Pros
terrific customer service at Intelafone; I called twice, once before signing up and once after getting a new telephone. Both times I received fast, friendly, helpful customer service from a guy who was thoroughly familiar with the ins and outs of VOIP. Intelafone is everything it promises, easy installation (I just plugged it into my router!) and has worked flawlessly. The tone is crystal clear, no one I've spoken with on the Intelafone system has made any comments about volume, clarity, or interference, and on my end, calls sound no different from my old landline. The only difference is the price--each month my former no frills landline service cost $11.50 PLUS $13.00 per month in taxes/service fees PLUS extra fees for each feature (voice-mail, caller ID, etc.) With Intelafone, caller ID, call waiting, three way calling, call forwarding to cell phone, caller ID blocking, voicemail to email, digital outbound faxing, etc. are included in the base price, AND I get text messages from Intelafone whenever a voice mail message is left in my voice mailbox. How sweet is that?
Cons
I haven't had any bad experiences or been disappointed by anything related to my Intelafone service.

Like a lot of people these days, money is tight. I gave up my landline because it seemed like I hardly ever used it. But as soon as I went to cell-only I became aware of just how much time I spend on hold, running up those precious weekday cell minutes. I didn't want to return to a traditional landline, but I needed something more affordable than a deluxe cell plan. When I heard about Intelafone I called them with a bunch of questions; I just couldn't believe I could get a residential line with unlimited any time calling for a total cost of $11.25 a month! (That’s less than half the difference in cost between my basic cell phone plan and my cell carrier’s anywhere anytime plan!)

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5

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