Improcom
Business Class Hosted PBX
Unlimited calling on a fully-managed hosted PBX system
Key Features:
- Unlimited Calling and Faxing- Plans Start at $10.95
- No contract- Most Reliable Service
- Free VoIP Phones- Soft Phones
Basic Info
- Monthly Fees: $19.95
- Cancellation Fees: $0.00
- Setup Fees: $0.00
- Long Distance: $0.00/min
- Shipping: $0.00
- Other Fees: Plan listed is a metered plan.
Available Features
- Call Blocking
- Conference Calling
- Fax Capabilities
- Faxes to Email
- Call Forwarding
- Call Hold
- Call Transfer
- Music on Hold
- Caller ID with Name
- Call Waiting Disable *70
- Call Waiting ID
- Distinctive Ring
- Do Not Disturb
- Multiple Users
- Area Code Selection
- Extra Number (Virtual Numbers)
- Toll Free Numbers
- BYOD (Bring Your Own Device, SIP)
- Call Messaging
- Enhanced Voice Mail
- Voice Mails Emailed to You
PBX - On-site IP PBX
For small and medium-sized businesses, up to 350 users. Unified communications technology makes communication easy.
Key PBX Features:
- Easily scalable
- Unified communciations
- Powerful PBX options
SIP Trunking - Unlimited Business Calling SIP Solution
Convert your current phone system to VoIP.
Key SIP Trunking Features:
- Best Overall Quality and Service
- Unlimited Calling in/out
- Month to Month Agreement only
NOTE: International rates displayed are based on calls made from US.
Availability: Improcom
Founded in: 1996
"IMPROCOM is a role model for VoIP providers."
by GHines
Since 1996, Improcom has become a leader in telecommunications and VoIP service with exceptional value, reliability, excellent features, and dedicated support. Improcom understands that businesses need to evolve and keep up with today’s fast-paced, fluid technological environment of today, and tries to make the technological evolution as easy as possible
Improcom has two basic Business VoIP solutions: Hosted PBX and an onsite PBX with a SIP trunking service. Improcom’s IP-PBX gives you the hardware to run your own PBX and the hosted IP-PBX has a wide variety of VoIP features. Improcom service includes local number portability in the US, Canada, and over 60 other countries, as well as toll free numbers, virtual faxing, and more/
While Improcom offers a variety of scalable plans, including full VoIP conversions, the real bargain is with their SIP Solution. Without an expensive investment in IP phones, you can get VoIP quality and reduced prices, plus unlimited nationwide calling and low international rates. It’s perfect for a gradual transition to VoIP.
Improcom offers customers the best hardware and software available on the market, and offers excellent customer support with highly trained agents and certified engineers. Support is available 24 hours a day, 365 days a year. This also means that Improcom can guarantee a high level of performance in a fully redundant network with excellent stability and voice quality.
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shlomyg
Member since: Nov 2008
xxx.xxx.165.122
Improcom: Great VoIP Provider
Posted on: Nov 03, 2008The people at Improcom are great to work with. They are always very quick to resolve any issues that come up, often taking care of things within the hour! Even when it's not their problem (internet connection, etc), they're quick to work with us to make our experience the best it can be.
Since most providers are pretty homogeneous when it comes to price and features, go with the company that has the best customer service. For us, that's been Improcom, hands down. I'd recommend them to anyone.
Would recommend to a friend.
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gene12517
Member since: Oct 2008
xxx.xxx.101.81
Great Customer Service and Call Quality
Posted on: Oct 28, 2008Affordable pricing and excellent support.
Recently switched, so I do not have any to list.
I have switched my phone services to Improcom from another VoIP service provider recently. With this change I now have a robust user interface which allows me to customize all of my calling features and settings for each of the handsets. I get tons of free calling features included with the hosted PBX package which almost every other carrier I interviewed said would have additional cost. The expertise of their Cisco trained engineers is unparallel to the outsourced technical support that you would normally experience with most larger providers. My company has now increased productivity because we are spending less time dealing with the poor service provided by our previous carrier. Their agents are accessible even when in the field because of the mobility offered with Improcoms "follow me" and "find me" features.
Would recommend to a friend.
Business VoIP Comparison | Residential VoIP Comparison | Wholesale VoIP Comparison
aqua_rg
Member since: Oct 2008
xxx.xxx.146.180
Improcom has Great service
Posted on: Oct 27, 2008Very flexible setup. We could add several temporary extenssions remotely. They customized the whole system for our office just the way we wanted to. Lots of features. The support is great..
We've been using IMPROCOM's services for over a year alredy and there has been no major problems. I kept my phone number and everyone in our company can call out and receive calls at the same time and we never give busy tone. There are just so many features that I dont even know half of them but my sales guys say that they receive voice mails to email and have access to their extensions online.
In overall it's a great service at great price. Good job guys!
Would recommend to a friend.
Business VoIP Comparison | Residential VoIP Comparison | Wholesale VoIP Comparison
mkadmin
Member since: Oct 2008
xxx.xxx.73.110
Great services from Improcom.
Posted on: Oct 24, 2008Great customer service. Fast onsite support. Online and telephone tech support is top notch. Overall response to support issues is unmatched!
Would recommend to a friend.
Business VoIP Comparison | Residential VoIP Comparison | Wholesale VoIP Comparison