Great Product..Terrible Service

troy's picture

troy
Member since: Jul 2012
xxx.xxx.86.182
Pros
Easy to use easy to setup
Cons
Customer Service Terrible

Ordered 2 of them in April..One of the usb power adapters didnt work have spent 6 hrs typing customer service 4 times .They keep telling me same as today be patient and wait for email from there engineers..OVER 2 MONTHS today . ...Patience is wearing thin..Customer service doesnt seem to be concerned at all...Great product when it works..When it doesnt TERRIBLE

Sound Quality
4
Reliability
4
Features
3
Customer Service
1
Price
5
Overall
3.4

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