Didn't work for me

Ratings

Overall
4.5
Sound Quality
2
Reliability
5
Customer Service
2
Features
4
Price
5

Posted: 06/11/2009

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Didn't work for me

Pros: Good price and features.
Cons: Audio problems (at least for me). Customer support is not consistent.

Reviewed by: cwc3d (xxx.xxx.224.44)

Future-nine has good rates, but may not be ready for prime-time (they are in Beta after all). My problem is that I would get very obvious audio dropouts. These dropouts are long enough to disrupt any conversation that I would be having (up to 1-2 seconds in some cases). I tried multiple types of analog phone adapters with different settings, as well as softphone software on my laptop, but all exhibited the same problems. I contacted customer support, and after an initial quick response, they have stopped responding, and the problem still exists. I don't think it is a problem with my local internet connection because I have no problems with other VOIP providers.

Future-nine seems to have a lot or promise, but if you rely on you phone connection it may be best to wait until they come out of Beta.

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