8x8

Virtual Office - Introductory Price Promotion

Save 50% or more; "Pay-as-you-grow" to save money without giving up any features. No contract required.

Key Features:

  • Unlimited Calling (US and Canada)
  • Includes a softphone and mobile app
  • 2012 Frost & Sullivan Market Leader Award

Basic Info

  • Monthly Fees: $19.99
  • Cancellation Fees: $59.00
  • Setup Fees: $0.00
  • Long Distance: $0.00/min
  • Shipping: $0.00
  • Other Fees: N/A

Available Features

  • Call Blocking
  • Conference Calling
  • Fax Capabilities
  • Faxes to Email
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Music on Hold
  • Caller ID with Name
  • Call Waiting Disable *70
  • Call Waiting ID
  • Distinctive Ring
  • Do Not Disturb
  • Multiple Users
  • Area Code Selection
  • Extra Number (Virtual Numbers)
  • Toll Free Numbers
  • BYOD (Bring Your Own Device, SIP)
  • Call Messaging
  • Enhanced Voice Mail
  • Voice Mails Emailed to You

PBX - Virtual Office - Introductory Price Promotion

A hosted solution that allows you flexibility with the advanced features you'd expect.

Key PBX Features:

  • Pay as you grow with flexibility to scale
  • Advanced features including a softphone and mobile app
  • Easy customization

SIP Trunking - 8x8 IP Trunking

Use 8x8's IP Trunking to expand and supplement your IP-connected office. 8x8's SIP Trunk provides unlimited lines and flexibility for lower costs.

Key SIP Trunking Features:

  • Unlimited lines
  • Easy customization
  • Keep your existing system

NOTE: International rates displayed are based on calls made from US.



Sound Quality
4.44359
Reliability
4.30769
Customer Service
4.341025
Features
4.589745
Price
4.333335
Overall
4.403077

39 Reviews | Write a review

79% recommend this provider to a friend.


Availability: United States
Founded in: 1996

"If you're looking for solid, inexpensive phone service with great features that just works, go with 8x8."

by jbrady177

8x8, Inc. delivers small-to-mid-market businesses reliable cloud-based communication solutions that use existing high speed internet connections. 8x8 also offers VoIP features and quality phone service at a competitive cost. Providing both business VoIP solutions and residential VoIP solutions, 8x8 is highly committed to matching phone service plans for your communication needs.

As one of the oldest and largest providers in the VoIP market, 8x8 has an advantage of experience and broad market share. That means that 8x8 can offer multiple tailored plans to meet your business needs: 8x8 has, appropriately, eight different plans, from Unified Communications plans, to Mobile Solutions, to SIP Trunking, and specific faxing plans.

8x8 also offers residential plans, all with a similar theme: freedom from minute limits. Each plan offers some variation on unlimited calling. Freedom Unlimited offers unlimited calls within the United States and Canada, Freedom Unlimited Global offers the same deal, but with unlimited calling to 40 frequently called nations around the world. Sign up for Freedom Annual to secure savings on unlimited calling for one year.

Users' Reviews

Write a review! Tell us about your VoIP experience.

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jayl00's picture

jayl00
Member since: Jul 2012
xxx.xxx.212.29

The Best!

Posted on: Jul 16, 2012
Pros
Reliability--they are always there. Support--they are quick and just do what I asked them to do. Price--no one beats their price.
Cons
Their international call rate is not the cheapest, but close. None other than that.

This is third VOIP service I depend on completely for all my home phone conneciton. The other ones doesn't even come close to what 8x8 can deliver. This is the only way to go if you need reliable, economical service that you must depend on day after day.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
jbrady177's picture

jbrady177
Member since: May 2012
xxx.xxx.85.127

8x8 Works Great

Posted on: May 31, 2012
Pros
Prompt customer service, great mobile integration feature to integrate it with your cell phone
Cons

We've been using 8x8 for over a year now and I feel it's time I left them a review. The best way to put it is that I have no complaints because the service does everything it is supposed to do, is rarely ever "down", and we get all of this at a great price compared to what we were paying before. My favorite feature is the way 8x8 integrates with your mobile phone. I can make calls using their app on my mobile phone and it will show up as my office number in the caller ID of the person I'm calling, which is great when I am out of the office.

If you're looking for solid, inexpensive phone service with great features that just works, go with 8x8.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
Ehagen's picture

Ehagen
Member since: May 2012
xxx.xxx.157.2

8x8: Completely Satisfied

Posted on: May 14, 2012
Pros
Easy setup, great customer service, great price.
Cons
I have not found any cons with the 8x8 service.

I recently put 8x8's virtual office on my android and have been completly satisifed with the service. I get clear voice calls and get great range on my wireless network, I am also pleased with the answering system and the easy accessability to 8x8's great customer care. I would definately recommend this service to anyone in need of a fast, reliable phone service.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
hmachado's picture

hmachado
Member since: Mar 2012
xxx.xxx.67.210

RAVING 8X8 FAN!

Posted on: Mar 08, 2012
Pros
Easy Setup, Great tech support, tons of features and at a great price!
Cons
None noted!

First, if you want a complete communications solution, I highly recommend 8x8! We are an IT consulting firm, Managed Service Provider, and we started using 8x8 about 2 years ago and haven't had any issues at all. From the beginning, I can’t say enough how great their support is. The entire process was an extremely pleasant one. There was no pressure sales tactics from my sales rep. Shipment was very quick and everything arrived neatly packed. The installation was simple and easy; so easy, my 10 year old could have done it. If you need any help, the support is quick, courteous and they speak to you in terms that you can understand! I have called for help on a number of occasions and they’ve never let me down.

They have many options for phones and in different price ranges. They are all solid and have so many features such as web conferencing, Internet faxing, smartphone integration, softphone for your computer, reporting and an online dashboard that gives you total control over your entire phone system. One of my favorite features is getting voicemails in your email and smart phone. Most of my team is on the road quite a bit so whenever a client calls our desk phones, we wouldn’t know about it until we were back in the office. With 8x8, we are notified within seconds if a client calls us in the office and leaves a message. There’s even a feature that allows you to dial multiple phone numbers, like your cell and/or home number, then the person would say their name and allow you to screen the call so you can make the decision if you want to take the call or forward it to voicemail.

My number one concern was voice quality, and over the last two years I am extremely pleased to say that we haven’t had any issues. In fact, we’ve had so much success over the last couple of years that we have recently signed on as a partner and are now offering the 8x8 services to all of our clients. I highly recommend 8X8!

RAVING 8X8 FAN!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
The AHI Group's picture

The AHI Group
Member since: Mar 2012
xxx.xxx.136.42

Love 8x8

Posted on: Mar 01, 2012
Pros
Customer Service is remarkable. The new cordless phones are a great addition.
Cons

Love 8x8. We have been using them for almost two years. They have great customer service and account managers. The system is cost effective and has improved our daily oerations tremendously. The installation process was seamless. They are always adding new equipment and features, such as mobile apps and cordless phones that have increased our company's productivity. I would highly recommend 8x8.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
joshquick's picture

joshquick
Member since: Feb 2012
xxx.xxx.230.35

8x8: Legendary Support

Posted on: Feb 23, 2012
Pros
Reliable Service, Great Feature Set, Legendary Support
Cons

We have been using 8x8 for 4 months now and have not had any issues. Moved from another VoIP provider that had little to zero support. 8x8 has tons of features included in the standard price including smartphone app, softphone, auto-attendant. The voice quality has not been an issue and would reccomend it to anyone looking for an enterprise class product at a small business price.

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
shelveen's picture

shelveen
Member since: Feb 2012
xxx.xxx.234.176

8x8: Amazing Service!! Great Features!! Nice Phones!!!

Posted on: Feb 23, 2012
Pros
Great Features! It comes with all the features for one price. The sound quality if amazing...always reliable. I have tried other VOIP companies and their servers go down...this is the only company that has always been up. Really nice phones I got my order the next day..i was setup and working with 16 phones in 1 hour. The back end control is great..i can keep track of everything
Cons
I have not had a single issue yet.

After weeks of extensive research and trying out VOIP providers, this is the only VOIP provider with the best quality system. 

Customer service is great..they even help you set it up

Amazing voice quality...HD Quality Voice

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5
BulaBula's picture

BulaBula
Member since: Aug 2010
xxx.xxx.124.147

8x8 Customer Review

Posted on: Aug 12, 2010
Pros
No massive surcharges like regular phone service Excellent price for unlimited calls to most of Europe
Cons

The quality of Packet 8 service is as good and perhaps even better than regular phone service, and definitely much better than mobile service.

I have called a wide range of differenty phone numbers around the world and never had any problems.

Furthermore, I have taken the unit with me to Russia and used it from Moscow to place calls to Britain and the United States and have enjoyed the same high quality connections from Moscow as from here in Seattle.  And a colleague now has a Packet 8 phone in London and is using it for international calling all around the world, also without any problems.

One of the best things about Packet 8 is the savings!  Unlike regular phone service, I am not paying massive surcharges in taxes to my local city and state and federal government.  There is just one, single 3% federal tax.

Sound Quality
4
Reliability
5
Features
5
Customer Service
4
Price
5
Overall
4.6
rastabee's picture

rastabee
Member since: Jul 2010
xxx.xxx.147.171

8x8 - Voip Provider Review

Posted on: Jul 02, 2010
Pros
Installation is so simple that I truly believe anyone can do it!
Cons

My Packet8 experience has been absolutely wonderful so far.  When I received my Uniden 1868P VoIP Internet Phone adapter/telephone combo device, I was able to install it in minutes due to the excellent instructions that were enclosed.  After making the necessary cable connections, I lifted the receiver, dialed the special code that was provided, and had an email confirming my activation within minutes.  I made my first "live" internet phone call within 15 minutes of unpacking the adapter.  As an IT professional, I have installed hundreds of new hardware devices and have never experienced a setup as quick and easy as this one.

Sound Quality
4
Reliability
4
Features
4
Customer Service
4
Price
4
Overall
4
S.A. Gibs's picture

S.A. Gibs
Member since: Mar 2010
xxx.xxx.134.222

8x8 Voip Customer Review

Posted on: Mar 25, 2010
Pros
inexpensive, good tech support
Cons

I have been using 8x8 voip for over a year and it has been an excellent second phone line for my home business.  I can forward calls to my cell, both ring.  if I'm home, I pick up the 8x8 phone.  If out and about, I pick up the cell.  Overall, a great service that I am really happy to have!

Sound Quality
5
Reliability
5
Features
5
Customer Service
5
Price
5
Overall
5