Reviews for Jive Communications Smart PBX



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(50 reviews)

Sound Quality
4.873
Features
4.88
Reliability
4.88
Price
4.86
Customer Service
4.933
 

Overall Rating

4.8852

Jive Communications - Voip Reviews and Voip Ratings

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 07/02/2009

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Pros: Very flexible, excellent response from customer service.
Cons: Would like to have a call log online to see in and outbound calls.

Reviewed by: Tom in Asheville (xxx.xxx.97.191)

I've used a number of other online voip providers. Jive is the first with a combination of excellent service and customer service. What a relief!

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/26/2009

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Pros: Customer service has been great. Knowledgeable and friendly. You can actually understand them...they speak English well versus customer service reps with some other companies that you can't communicate with.
Cons: I would have liked more written information regarding the features available with the phone system

Reviewed by: Jason1 (xxx.xxx.45.96)

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/25/2009

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Pros: the system is very user friendly & having a monthly savings on my phone bill is GREAT!
Cons:

Reviewed by: vanessajohnson (xxx.xxx.44.103)

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/24/2009

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Pros: very easy to use and easy to set up the system
Cons: nothing negative to report

Reviewed by: JCC (xxx.xxx.157.30)

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/23/2009

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Pros: Customer service is unmatched. Quick, accurate responses from all departments. Quality of Service has been great. Zero issues.
Cons: Would like to be able to make changes to call setup and call que routing from a web based interface. They say this is soon to be released. That being said, when I call for help making these changes the service is quick and efficient and the changes get done almost immediately.

Reviewed by: Josh Nielsen (xxx.xxx.73.246)

Great service! Everything has worked as described so far! Keep it up!!!

Ratings

Overall
5.75
Sound Quality
5
Reliability
5
Customer Service
5
Features
4
Price
4

Posted: 06/19/2009

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Pros: Easy and quick set up. Friendly customer service people.
Cons: There are features I'm not yet using that I could use if I had another orientation

Reviewed by: melissapehrson (xxx.xxx.117.187)

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/17/2009

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Reviewed by: crockett (xxx.xxx.138.21)

Great to work with. I am happy with the service I have received and I have already recommended Jive to others. -Sterling Crockett

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/15/2009

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Reviewed by: commconcepts (xxx.xxx.41.50)

High marks all around. Solid service.

Ratings

Overall
6
Sound Quality
4
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/08/2009

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definitely worth the switch

Pros: More flexible and cost effective than my local phone company
Cons: Still have to use the local phone company for Internet access

Reviewed by: Travis Gensler (xxx.xxx.89.226)

I was a little worried at first, but once I tried it and noticed that the sound quality was better than my ATT hard lines along with the money I saved, definitely made it worth the switch

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/03/2009

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Call Jive first!!

Pros: Voicemail to email is awesome! I can listen to voicemails right on my blackberry.
Cons:

Reviewed by: utahcommunityfoundation (xxx.xxx.45.97)

Jive Communications is a great – and easy – way to enter the world of Voice Over IP. It is easy to set up, simple to use and a great time and money saver. If you have been wondering how you can make your telecommunications more efficient, the people at Jive should be your first call.
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