MagicJack....don't waste your money. Horrible service.

Ratings

Posted: 10/24/2009

What a crappy product. MagicJack is horrible.

Reviewed by: NoelleM (xxx.xxx.26.16)

My husband and I purchased MagicJack about a year and a half ago. The first month we had it, we didn't have any issues, but after then, it's just been one problem after another. We've gotten dropped calls, calls that won't come through (people get told that the number can't be reached), echo's, static, can't make phone calls etc. We've contacted the technical support (if you can actually call them that) numerous times. I've followed their instructions to supposedly fix our issues to the letter, but nothing has solved the issues we've had.

We've ran the MagicFix, upgraded each time there is an upgrade but still the problems persist. They even sent us a new MagicJack device which was supposed to solve the problems we've had, it didn't. In fact it seems worse then the first one, if it's possible. Between all the problems this phone service has given us and the lack of good support, I'd highly recommend NOT wasting your money on a product that isn't worth your money. Stay away from MagicJack, it's just a ripoff.