The Worst VOIP service I have ever used

Ratings

Posted: 10/14/2009

Reviewed by: mikeeast1 (xxx.xxx.36.99)

ACN video phone is by far the worst VOIP service I have ever had not to mention the most expensive even if you don't include the ridiculous fees to get into the service and the inevitable fees to get out of the service. I set up this phone almost a year ago and finally got so fed up with giving my money away for something that never worked I decided to bite the bullet and pay their ridiculous fee to get rid of them as well as their fee to port my number over.

I bought the service and shut off my Packet8 service to help out a friend who was selling it although I kept my office line with packet8. This phone would never work without unplugging it and plugging it back in before every call and if you stayed on the static filled call to long it would inevitably drop the call. It would only successfully call international once in a while and nothing the customer service had me do would fix it all the while my Packet8 service in my office worked great. The service department refused to replace the unit until I took it to someone else's house to test it even though I informed them that I had another VOIP provider that worked great all the time.

Save yourself the aggravation, and enough money in sign up fees to pay for service from someone else and just go with a decent provider.