Lingo stinks

Ratings

Overall
1.75
Sound Quality
1
Reliability
1
Customer Service
1
Features
2
Price
2

Posted: 06/25/2009

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Lingo stinks

Reviewed by: lingostinks (xxx.xxx.217.114)

I moved to Lingo from Earthlink in 2007 and was happy with their service so far. Now Lingo takes the cake in making customers run hoops to get a simply query or issue resolved. Some orient representatives that work for them now, just don't understand and keep apologizing but cannot resolve issues. What good is a service when problems cannot be fixed???? Doesn't Lingo get this ....... or may be it is a case where they don't care what their loyal customers go through. I tried reaching their management team but could not. I am hoping that they wake up and listen before more loyal customer flee ........

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