Nextiva Review - Awesome

Ratings

Posted: 06/11/2009

Great Company - very happy with them

Reviewed by: jcbenedeti (xxx.xxx.241.98)

I am an independent financial advisor with my office inside someone else's office. I used their phone system and my clients called my number that I forwarded to this office. My clients heard the greeting and directory of someone else's office. I started researching VOIP's and made a decision that I was going to go that route. I wanted to have a service that made me look like a company not just a person answering a phone.

I tried first a residential type service that worked nicely but did not have an answering attendant or any business feel. I then tried Toktumi, worked fine but did not have music on hold and I could not use the softphone it bought from Counterpath. Also, they did not have caller id (i thought that was pretty basic) I then said, fine, I will pay more money to get the best, Vocalocity. I had issues with their service, even though they had all the features I wanted - music on hold, a calling attendant - the true business feel. Their service was not the best, they seemed to blame all my issues on the network! I did not like the price and that calls were being dropped. I looked again and I found - Nextiva.

Nextiva is by far the best one so far and the price is what I paid for the first service, the residential one. The service is great, music on hold, calling attendant, I made awesome recordings. I am excited about all the features that it offers. I download my call logs in excel. It is an amazing difference from what I had before!

After going through 4 phone ports and 4 services, Nextiva is the best! It was a lot of work but it is for sure worth it!