Lingo is Mafia Version of VOIP!

Ratings

Posted: 06/11/2009

Reviewed by: lingofraud (xxx.xxx.54.147)

Back in March 2008, I decided I was getting tired of my $40+ phone bill with my landline company and decided to give Lingo VOIP a shot. They sent me the kit and I was all set up under a 1 year contract. Then the problems began! The call quality was horrible, I’d say a 2 out of 10 on a quality scale plus I would get frequent dropped and lost calls. I called and complained about it and it continued to be bad. Then I had issues with the Lingo service not detecting the touch tone dial buttons from my newer phone on many different occasions when calling various companies. This issue was never resolved as well.

Now the billing nightmares begin! The bills started out at around $25 but kept on creeping up to about $35 a month which was getting close to what I was paying with a landline with much better quality and service. So around November of 2008, I decided to get rid of the service but did not want to be charged a cancellation fee of $100. So, I downgraded my package to the smallest one which was supposed to be around $10 a month to hold out until March came along when I can get out of contract. Lingo continued to bill me my regular rate of $35 a month even after I downgraded! I called and complained for them to credit my account. Never done! So, I was desperately awaiting March to arrive and I cancelled and thought, finally, I get to dump this crappy company. But oh no, they decided to still charge me a cancellation fee about a month or so later! I called and complained every week for 3 weeks and they told me they would credit my account (within 3-5 days) and it was an error. They lied, still no money! Being paranoid that I was dealing with the mob version of VOIP, I cancelled my card so they wouldn’t get any more ideas and bill me. I then called one last time and told them to send me a check or I will sue. Still no refund to this day!

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