Outbound call centers getting slammed with penalties for short duration calls?

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Outbound call centers getting slammed with penalties for short duration calls?

One of the largest carriers for both the retail and wholesale telecom market, QWEST, is adding fees to calls that last under 7 seconds. This will mainly effect outbound call centers that use predictive or auto dialers, as the majority of calls last just a few seconds. Many other carriers are imposing the fees as well (Global Crossing, Paetec) some are outright rejecting predictive dialer traffic (XO, Level 3). Take a quick assessment of your options:http://www.realtimet1search.com

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