voip.com poor service and failing

Ratings

Overall
1.75
Sound Quality
1
Reliability
2
Customer Service
1
Features
1
Price
2

Posted: 07/18/2008

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Voip.com starting to fade...

Pro's:

none at this time

Con's:

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Reviewed by: Randy Man

In three words, one can describe the overall provider VOIP.COM, as poor, poorer and fading.for one year I have had this service,  summer of 2007 they were fairly good, but then in October 07, voice mail stopped,  stutter tone stopped,  caller ID  is 000.000.0000 and menu dialing with passwords is not working either. calls are dropped, often scratchy.    The general forum is a place to:  post a complaint, wait, answer questions, wait, then you hear:  "we are working on it..."      Martin T. the owner is raking in the money, but not earning it,   this company's reps work from their homes,  no overhead cost of an office.  all on the computer.   and many have been charged extra $$ after they cancel.My suggestion,  terminate service, Saturday is my exit day along with many others.    Teleblend has proved to be a good service because it is the old Sun Rocket system,   Lingo is good,  but this Boca Raton Voip.com ship is not improving much.