Overall POOR quality and service

Ratings

Overall
1.75
Sound Quality
1
Reliability
1
Customer Service
1
Features
1
Price
3

Posted: 07/17/2008

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Overall poor quality.

Pro's:

Good price model.

Con's:

Not reliable and terrible quality. Drops callls, incomplete outbound calls, choppy voice and inconsistent incoming call completion.

Reviewed by: Maverick302

I began using VOIP when SunRocket went under.  Reliability is extremely poor.  I reset the adapter multiple times a week.  Sound quality is far worst than a band AM radio station in a storm.  Had all sorts of callerID problem and never actually was able to talk to a person.  Support fourm not very helpful and not staffed with qualified techs.  Price was the lowest at the time and clearly it was worth every penny.  I would NOT recommend this provider to replace a traditional landline residential provider.  Service maybe appropriate for a student or other non critial use.