Reviews for Comcast Comcast Digital Voice Bundled

Comcast

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(2 reviews)

Sound Quality
2.5
Features
1
Reliability
2
Price
2
Customer Service
1.5
 

Overall Rating

1.8

Comcast - Voip Reviews and Voip Ratings


Ratings

Overall
1.25
Sound Quality
1
Reliability
1
Customer Service
1
Features
1
Price
1

Posted: 09/04/2009

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Reviewed by: hatecomcast (xxx.xxx.174.79)

We have cable TV, internet and phone with comcast. When there was a comcast outage, we cannot even use our phone to call comcast to inquire why we were having service problem. We never experienced this with AT&T. We regret switching to comcast. We are switching back to AT&T so that at least we can still have a reliable phone.

Ratings

Overall
3.25
Sound Quality
4
Reliability
3
Customer Service
2
Features
1
Price
3

Posted: 08/01/2009

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Reviewed by: ryoung (xxx.xxx.3.186)

Have had service go out on me several times over two years (at times for more than a day or two). When it's working the service is reliable and fairly good quality (better than Vonage).

Comcast Digital Voice is fairly featureless for VoIP. They do not have Call Forwarding No Answer (for services like Phonetag or Google Voice), nor do they have a Simultaneous Ring feature. They only offer the most basic of features that most companies have had for years. Their control panel is stone age.

If you can get it cheap enough in a bundle and don't require many features, then it's not a bad service. Otherwise Vonage and others have a lot more to offer.


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