Reviews for Junction Networks OnSIP Free



Go to Site!

Add a review
(8 reviews)

Sound Quality
4.75
Features
4.75
Reliability
5
Price
4.75
Customer Service
5
 

Overall Rating

4.85

Junction Networks - Voip Reviews and Voip Ratings

Ratings

Overall
6
Sound Quality
5
Reliability
5
Customer Service
5
Features
4
Price
5

Posted: 04/14/2009

Login to Post Review

The pricing is perfect for us and we found them to be very helpful and reliable.

Pros:

Pay as you go pricing

No contracts

Reliable

Add or remove features and users at will

 

Cons:

None

Reviewed by: roblawrence (xxx.xxx.254.178)

Great pricing.  We used to use another provider which charged us a seemingly nice flat rate for each extension.  But, we were unhappy with the reliability.  When we shopped around, we were happy to find Onsip which has a pay as you go model. We had polycom phone already so switching to them was easy.  They had docs to help us configure the phones straight away. Six months later, we are very happy with the reliability and the ability to make changes like adding users, whenever we want to.    It's very easy to manage and we don't have to wait for them to do things ( our old provider made us fill out a form and fax it in when we wanted to add new users). Highly recommended for a company with 10 or so people like us.Thanks Onsip.  

Ratings

Overall
5.5
Sound Quality
4
Reliability
5
Customer Service
5
Features
4
Price
4

Posted: 09/23/2008

Login to Post Review

Sip Junction

Pros:

 

I set up our Hosted PBX for the first time in about 30 minutes, including an auto-attendant and a 1-800 number. Everything was immediately accessible from the web interface. As I continued to work on our phone system, I found the Junction Networks provided the vast majority of all the functionality I needed. On an ongoing basis, whenever we hire somebody, I can perform the necessary actions in about 10 minutes, again all from the web interface. The charge-per-use-not-per-seat policy fits our company well, given that  not all employees use the phone the same amount.

 

Cons:

 

The web interface is very object-oriented in the sense that it gives 
equal and immediate access to the details of all objects ("Voicemail 
boxes," "Extensions," "VOIP addresses," "Users," "DIDs," 
Auto-attendants," etc.) This may or may not be confusing for first-time 
administrators, but a deeper problem is that it makes common multi-step tasks take longer even for experienced admins.
 
Junction has addressed this issue for some tasks, like creating a voicemail box and an extension automatically when you create a user. Still, this doesn't address custom setup procedures and adding multiple users at the same time. I'd like to see a textarea-based approach to this, much like the admin interface of Mailtrust (an email provider).

 

Reviewed by: semus (xxx.xxx.8.26)

For almost two years with Junction Networks, I have been able to "set it and forget it," while delivering the service quality and price that my colleagues expect. 

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 09/22/2008

Login to Post Review

Junction Network/OnSip

Reviewed by: rmaglente (xxx.xxx.174.212)

 We started using the Junction Network/OnSip VOIP in our Chicago office.  We were very happy with the realibility and customer service that we rolled out the system to the rest of our offices less than 3 months after converting.Everyone that we worked with at Junction Network/OnSip made the transition very easy and seemless.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 09/13/2008

Login to Post Review

Reviewed by: blackswan (xxx.xxx.246.140)

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 09/12/2008

Login to Post Review

Junction Networks

Reviewed by: Matt Locke (xxx.xxx.243.34)

I lead IT for two companies, each with about 65 VOIP users, and can say with confidence that as a service provider, Junction Networks has exceeded my expectations. Phone services are a lifeline to our business and Junction Networks has provided 100 percent uptime, its that simple.I also need to mention voice quality is beyond outstanding, its exciting...BTWKudos to the folks in customer service - they are on top of their game, attentive, responsive, and friendly. Matt Locke IT DirectorJournal Communications 

Ratings

Overall
6
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
4

Posted: 09/10/2008

Login to Post Review

Junction Networks

Pros:

easy setup, works with just about any VOIP phones.

Cons:

none at this time

Reviewed by: itoversee (xxx.xxx.49.67)

Great system for our small office, easy to set up and maintain.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 09/09/2008

Login to Post Review

Pros:

Totally flexible system allows us to add users in many offices around the country really easily.  They don't charge for users or phones so adding a home phone or phones in another office really cost nothing. 

Pricing is by far the best we found.  We spend about 1/2 of what we were paying with another voip provider. 

No contracts made us feel comfortable that we wouldn't be stuck if we had a problem.  With our former provider, we had to fight our way out of a long term contract.

Very helpful tech support and help files.

Use any IP phones is nice.

 

Cons:

Not much. We were a bit concerned that the pay as you go pricing may end up being more expensive.  they told us we would not spend nearly as much and they were correct, so it wasn't a big deal.  We were previously paying $40 per phone no matter if it was used often or not.  Now, we have tons of phones all over the place, and we only pay for the calls we make.  It is far cheaper.

Reviewed by: chloebigson (xxx.xxx.114.206)

We found OnSIP after an extensive search followed by a failed attempt with another provider.  If we had known about OnSIP, we would have used then at first, hands down.  The service is the most open and flexible of them all.  Essentially, OnSIP is liking having your own $50,000 PBX with all the benefits of it being hosted virtually.

The pricing is almost hard to believe it is so cheap. We are believers! Thank you OnSIP.

Ratings

Overall
6
Sound Quality
4
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 08/29/2008

Login to Post Review

SIP Junction Review

Pros:

Fast setup, easy to use, great support, great price, no long commitment

Cons:

none so far

Reviewed by: cti2008

 We are very happy with SIP Junction - excellent product, really great support when we needed it. Very easy to setup and use too with a friendly control panel.

Not a member yet? Sign up | Login