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Small office - Hosted or Owned PBX

No replies

Thu, 05/01/2008 - 10:33

spaghett001

Joined: 08/25/2009

Posts:

We are a small office (2 employees and another employee in a 2nd location). We will likely add employees in other locations over the next 6 months. I have looked at Packet 8 and Velocity for the hosted solutions. Also looked at Fonality with their $995 PBX. We have no choice but to use Time Warner for the broadband. However, we do have the option of cranking up the bandwidth as necessary. Which of the two solutions (hosted or owned PBX) will consistently deliver a superior Quality of Service? And, what factors should we consider that can help improve the service? Any help will be greatly appreciated. Thanks