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Review: "Do Your Home Work 1st Before Choosing Aptela"

No replies

Sat, 05/10/2008 - 21:44

spaghett001

Joined: 08/25/2009

Posts:

I'm sorry to hear about your experience. We add hundreds of customers a month and an occassional mistake on orders happens. In this case our sales person was mistaken - orders get charged prior to activation, without exception. This is no different than any other product or service. He or she may have erred because we have a new order entry system where the entire process is fully automated including the initial charge.

You rated the service 1 for voice quality and reliability, but your post indicates that you never actually used the service. Is this correct?