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Deactivation Fees

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Wed, 06/24/2009 - 18:14
ariel
ariel's picture
Joined: 05/27/2009
Posts:

Why are VOIP companies charging de-activation fees? Broadvoice, Vonage and many other providers charge disconnection fees.

I believe that this is a poor practice and practically a slap to the face. This practice does not thank the customer for their past business.

I moved away from Broadvoice and went with True Call International since they do NOT charge these fees.

I recommend these companies stop charging termination fees. It is basically a contract fee, in many cases range $40 to $90.

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Last Updated: 02/08/2012 10:02 AM