Digital Phone Service
3 reasons why VoIP is better than traditional digital phone service
1. Digital phone service IS VoIP
Digital phone service is just another name for VoIP. VoIP works by coding your voice so that it can travel through the Internet. When you connect your VoIP, you’re actually connecting into the providers network (to connect to the network, you need an Internet connection).
Traditional phone companies that offer digital phone service are doing the same thing as a VoIP company, except they charge more. They may have a copper-wired network they need to maintain (which is expensive) and they have a much larger network to maintain. But if a company offers digital phone service, they’re offering you VoIP. And they’re probably charging you more for it.
What you’re basically paying for with these types of digital phone service is the brand of the phone service and the maintenance of their massive network. Local phone companies also have a regional monopoly over the region: there’s often between 1 and 3 providers for a particular region. There’s no competition between these types of digital phone services. Tack on the standard activation fee and telephone services just gets more expensive.
But VoIP providers don’t have a popular brand name or a huge network going for them. On top of that, they have direct and intense competition from other VoIP providers - there are hundreds out there and VoIP providers are not limited by region. As these VoIP providers compete for your business, you save money on digital phone service.
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2. Your digital phone service is part of one company’s large web
Now while your VoIP provider’s web isn’t quite as large as the traditional phone company’s, it’s still sizeable, and sometimes networks do go down. Many VoIP providers have a safeguard in place, though, called Fail Safe (at least, that’s what it’s called with Phone Power). If the digital network goes down, calls are forwarded from your home phone number to another number, like your cell, so you don’t miss calls.
Big companies like Cox and AT&T can be more reliable (since their networks are much larger and usually have multiple failsafes) but even their networks fail occasionally. And these digital phone services do not offer Fail Safe call forwarding. So if that digital network goes down and you miss an important call, there’s nothing you can do.
3. Digital phone service usually comes with a contract if you want to save money
You see on the phone company’s website- “Limited time offer! Phone service for $16.99 a month!*”
If you check the asterisk, you will learn that the price per month will only last 3 months, 6 if your lucky, and you need to sign a two-year contract to get that rate. Oh, and that rate is for local calls, only. Long Distance will cost you 10 cents every minute. And don’t forget about the $20 to $30 activation fee. Don’t want a contract? No promotion. And if you want out of that contract you signed to get the promotional price, you’ll spend a lot of money in termination fees ($40 to $100, probably).
But with a VoIP provider, such as ViaTalk, you can pay $17 a month for unlimited digital phone service, for a month to month contract without an activation fee or a termination fee. Additionally, you’ll pay $8.47 cents for the first three months!
VoIP providers save you money by offering you great service and excellent rates with no extra fees. That’s something the standard phone company can’t say.