Lost dial tone occasionally

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Lost dial tone occasionally
Posted Wed, 04/30/2008 - 08:51
My adapter lost dial tone occasionally. I have to powercycle my system every time after the dial tone lost. Is there a solution to prevent it happen again? I have cable Internet connection. Phone adapter is linksys SPA 2100 provided by Joiphone. And my adapter is connected thru my Netgear wireless router. I have port forwarding open on port 5060 and router firmware is up-to-date.
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Comments

Re: Lost dial tone occasionally

Wed, 04/30/2008 - 08:52 — Archives
Hi Kelwee, did you try calling Joiphone already? If so, what did they say?

Re: Lost dial tone occasionally

Wed, 04/30/2008 - 08:52 — Archives
This is what can cause your router to drop out. 1. internet drops out for just a bit. 2. power goes out for a sec or so. 3. power surge. a voip router depends on the internet connection. call your internet provider and ask to check your connectiion. do not be afraid to say well my internet dropps out and I want to know why. they will not admit willingly to your connection going down unless you show them you just may know what you are talking about. do a ping test from your pc just go to a command prompt and ping yahoo.com and see what your latency looks like. if your latency is above 100 your internet connection is not good, and needs to be fixed. Hope this helps