The Answer

I am one of these former Centric customers that called Jive. Jive did for my business in one day what Centric (and ONIT before that) couldn't figure out how to do in five months. After we signed up with ONIT, the lines of communication were severed. After weeks of pleading with them for help, for one day they tried to help and couldn't solve the problem and I never heard from them again. After Centric acquired ONIT, they really tried to fix the problems. However, after almost two months I decided it was enough. I hate to put this on Centric, as everyone I spoke to there seemed genuinely concerned and tried to help. However, they just couldn't figure it out. So, I called Jive and was very skeptical when they started telling me what I was asking for was really simple (the same thing I had been told by ONIT and Centric). However, I decided to give VoIP one last try and signed up with Jive. Like I said, on the very fist day of service the phones were working like a charm.