Leveraging VOIP for the Call Center

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Leveraging VOIP for the Call Center
Posted Wed, 04/30/2008 - 19:30
Anyone have success stories with cool, sustainable, stable, scalable, ways to leverage VOIP for driving down costs in a call center? I currently pay for multiple T1s and about 40 8XX numbers on traditional telcom, taking 15-20K calls/day, and growth rate of 100%/yr. thanks in advance!!
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Re: Leveraging VOIP for the Call Center

Wed, 04/30/2008 - 19:30 — Archives
Have you gone to the "Business" section on this site? I'd advise checking that out and speaking to the providers, who can easily reduce your costs when compared to traditional telcom.