Reviews for ITP Premium Unlimited



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Overall Rating4
4.668571
35 total reviews.
Sound Quality4
4.714285
Reliability4
4.62857
Customer Service4
4.485715
Features4
4.62857
Price4
4.885715

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ITP - Voip Reviews and Voip Ratings


Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 03/13/2008

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Good Service for the price

Pro's: price
Con's:

Roger says:

I see different postings about this company but my experience has been solid.

Ratings

Overall
4.25
Sound Quality
3
Reliability
3
Customer Service
3
Features
4
Price
4

Posted: 01/17/2008

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Great Service

Pro's: Easy setup (Plug and play)
Con's: Some countries doesn't have a good deal, as Guatemala.

claudio says:

So far the service is good, price great, configuration easy, features perfect.
Overall, the best service in the market, considering I make calls to Sao Paulo-Brazil and it's included along with my number in Los Angeles and ability to make Long Distance calls all paying 24.99 a month.

Ratings

Overall
5.25
Sound Quality
4
Reliability
4
Customer Service
4
Features
5
Price
4

Posted: 10/05/2007

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Review

Pro's: good customer service, good audio quality. Reliable
Con's: would like addition features included such as softfone at no charge

Bernie says:

I have had ITP for 3 months . The hookup was verry easy and the audio quality is good. Customer service was helpful when I called about and issue and resolved it quickly. So far in 3 months I only lost service 2 times and rebooted the router and was up in no time at all.

Ratings

Overall
5.25
Sound Quality
4
Reliability
5
Customer Service
4
Features
4
Price
4

Posted: 10/02/2007

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review

Pro's: all working, very pleased
Con's: none

Randy says:

have used ITP since sun rocket closed. this is a very good basic service for the home user with clear and crisp transmission over LINKSYS equipment and hi speed cable. Thanks to ITP...

Ratings

Overall
5.25
Sound Quality
4
Reliability
3
Customer Service
4
Features
5
Price
5

Posted: 09/13/2007

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ITP AVERAGE but not good enough

Pro's: Price & voice clarity
Con's: reliability of features

mike says:

ITP was my first VOIP service. I am overall pleased with the service but think it could be better.The price is great. Customer service is satisfactory. But not all the features are reliable. Call-waiting is very sporadic. I know it works but it has only worked a handful of times. Also, the caller-id has never display my name. Voice clarity has been good. Overall, it seems like there has to be better service out there. Also, they upgraded the servers one weekend and the service wouldn't work. I was not notified of the outage.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 06/07/2007

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Easiest Setup We've Ever Done

Franklin says:

My business was looking for a system to replace my outdated Avaya. We found some systems that we thought were obscenely over-priced and being a business on a budget we decided to look into different voip solutions. ITP made it so easy to signup as well as install the system - was as simple as plugging the telephone into the network jack. The phones work great, we've had no problems with the virtual PBX they offered, the auto attendant is a neat feature and we're saving a ton of money on the phone bill. I would recommend their service and their PBX to anyone looking for a business telephone system.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 05/08/2007

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Bridget says:

Not only is the service exceptional but the rates are far below the other companies. The customer service reps are friendly and helpful with any problem youmay experience. I would recommend ITP to anyone looking for a great service at an incredible price. To top it off there are no contracts.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 05/08/2007

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Orlando says:

It was easy to set up and very cost efficient. I saved at least $40 per month switching to ITP from my other phone company

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 05/04/2007

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No complaints :)

Francesca says:

Have had service for a few months and its great. Sound quality has been great and the features are awesome. They are amazing and the price can't be beat. I couldnt be happier.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 05/04/2007

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Helpful techs!

Gina says:

I was so confused trying to figure out how to hook up this gadget, but Tony was really great! He was so patient. He talked me through how to hook it up to my DSL box and then hook it up to my network hub so everyone can be online. I was really impressed!