Reviews for Deltacom Voice Service

Deltacom



Overall Rating3
3.220001
3 total reviews.
Sound Quality3
3.55
Reliability3
3.333335
Customer Service3
2.883335
Features3
3
Price3
3.333335

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Deltacom - Voip Reviews and Voip Ratings


Ratings

Overall
2.075
Sound Quality
1.65
Reliability
1
Customer Service
1.65
Features
1
Price
3

Posted: 04/22/2008

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dooped

Pro's: 3rd week using it and I don't have any.
Con's: 3rd week with out consistent phone service.

Anonymous says:

My business just switched from Time Warner to DeltaCom and it has been the worst experience of my life. I have had phone service off and on for 3 weeks now, and it is still ongoing. I currently can not dial out long distance, which is a nightmare considering a call out long distance every day. This has really hindered my abillity to conduct business. This is just one experience. I am not sure if every user has horror stories like this, but I wanted to put it out there and inform people of this situation. I also want to reitterate that it has been 3 weeks and my situation has still not been resolved.

Ratings

Overall
6.25
Sound Quality
5
Reliability
5
Customer Service
5
Features
5
Price
5

Posted: 12/22/2007

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Good Customer Experience

Anonymous says:

I have used Deltacom for the past two years and have had a positive experience.The price is very competitive and I have never had any service issues.The customer service is okay, not worse than anyone else.I actually recommend them.

Ratings

Overall
3.75
Sound Quality
4
Reliability
4
Customer Service
2
Features
3
Price
2

Posted: 06/04/2007

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deltacom-contract-gatcha:(

Anonymous says:

we have 2 of our locations using deltacom. Deltacom wants you to commit to 2-3yr contracts but their pricing & contract structure of very misleading. The cusomer service is very poor. The service is average & I beleive a bit over priced. They have modified their out clause to eaqual the outstanding balnce remainng on the contract. We where told the out clause would equal 3 months of non discounted rates! Very misleading. Good Luck.